Topic: VACANCY @ LogistiQ Xpeditors lt

SERVICE OPERATIONS MANAGER

JOB FUNCTIONS:

1. Clearing & Forwarding
2. Warehousing & Distribution
3. Transportation

Reports To: Chief Operations Officer (CEO in the absence of COO)

JOB DESCRIPTION:

- Lead the service operations team by providing exceptional quality customer service
- Responsibility for the effective management of the department’s costs and revenue
- Maintain an integrated operations management overview of the service business and work with management to develop operations strategies.
- Support the Service Delivery team to ensure compliance with contractual requirements, approved strategies and plan.
- Support the pre-qualification process for vendors or Joint Venture partnerships and the performance monitoring after contraction.
- Manage the development of all members of the team through identifying training needs and performance management processes.
- Periodic appraisals of activities to facilitate identifying and resolving critical issues relating to performance and service delivery.
- Manage on time acquisition and renewal of all permits and operations approvals required by industry regulators or government.
- Liaison with relevant government agencies (Customs, NAFDAC, NPA etc)
- Keep abreast of government regulation on import and contraband goods/services
- Provide the service deliverables within extremely challenging operations schedules and environment.

JOB REQUIREMENTS:

- B.A/B.Sc/H.N.D in Logistics Management, Transport Management or related discipline (MBA will be an advantage) with at least three years management experience, within a distribution or logistics environment.

- Demonstrated ability to translate the company’s vision into a daily operations plan, as well as hands on approach to succeed in a demanding environment.

- Strong customer-facing skills and a passion for service excellence

- Proven people management skills and the ability to show commitment to leading and developing your team (experience of appraisals, training and management of team performance)

- Commercial awareness, be familiar with asset management, cost control and profit and loss accounts and ability to manage the admin functions of business units

- Proactive ability to challenge existing practices and drive through change to benefit the business.

- Excellent analytical and communication skills coupled with influencing skills and teamwork.

- Solid knowledge of country’s tariff, competition and trade regulations

- Skilled in Supply Chain Management tools and techniques

- Capable of dealing with all levels of management within clients and partner organizations

COMPENSATION/PERKS:

Commensurate with experience.

ASSET/TOOLS:

Mobile Phone
Laptop
Operations Pool Car

Qualified candidates should send CV with cover letter and position as subject of the mail to [email protected]
www.lxglobal.com
www.expeditors.com

LX Global Logistic & supply company is real.I know the company in Port Harcourt.
They are into Haulage,Transportation,and some things that have to do with logistic and Ocean Freight.
What I do not know is if they are currently recruiting.
The company have it's own website and email.They are in Lagos and Warri and Port Harcourt.
So lets keep watch if they are recruiting.
Stay safe