PERSONAL DETAILS
NAME KOLADE
SURNAME ADELAIYE
GENDER MALE
MARITAL STATUS SINGLE NO DEPENDANTS
CONTACT DEATILS
MOBILE 072 8640 972
RESIDENTIAL ADDRESS 16 Crawford Close, Crawford Douglasdale, Jhb 2065
E-MAIL [email protected]
OTHER
COMPUTER LITERACY MS SERVER 2003, TCP/IP, WINDOWS NT, MICROSOFT OFFICE SUITE, WIN XP, C PROGRAMMING LANGUAGE
CISCO ID NUMBER CSCO11517361
LANGUAGE ENGLISH (EXCELLENT)
HEALTH EXCELLENT
CRIMINAL RECORD NONE
OWN TRANSPORTATION YES
DRIVERS LICENSE YES
EDUCATIONAL QUALIFICATION
YEAR QUALIFICATION INSTITUTION
In View CCNP IT Business Campus, Randburg. Jhb
2008 CCNA CISCO ID CSCO11517361
2007 Certificate In Call Centre Management
Subjects: ICT skills (Microsoft office and keyboard skills). Customer service skills (communication skills and assertiveness skills, the role of the centre/ the role of the helpdesk). Telephone training (telephone etiquette and practical telephone skills). INBOUND and OUTBOUND Call Centre Communications, Lonehill. Jhb
2003 Diploma In Information Technology.
Subjects:
Information Systems, File Organization & Management, BASIC Programming Language, FORTRAN, Data Structure, Complex Numbers & Calculus, Computer Statistics.
A+ Core Hardware 60%
A+ Core Operating System 62%
Network+ 76%
Server+ 66%
MCDST 70-270 76%
MCSE 70-271 62%
Linux 65% Inter-Polytechnic.
2000 Computer Hardware Repairs & Maintenance.(A+)
Subjects: Electronic Circuits Logic & Relations, Computer installation Assembly & Troubleshooting, Server Administration, TCP/IP. Concepts Technologies.
1998
MATRIC grade 12
Subjects: English, Mathematics, Science. Government college
WORK EXPERIENCE
COMPANY Concepts Technologies, (Aug 2002 – Dec 2003)
JOB TITLE Computer (Hardware) Maintenance Officer and Supervisor
DUTIES
• Repairs and maintenance on computer systems and training new intakes on repairs maintenance
• Supervising repairs and maintenance personnel to ensure quality control
• Maintenance of PC and Network Troubleshooting (12 point LAN).
• Instructor on Microsoft Office Applications.
• Provided support for a live network consisting of about 5 router and switches
• Preparing Daily, Weekly and Monthly reports of network performance
COMPANY Toyol Computer College / Toyol Cybercafé, (Feb2004 – Dec2005)
JOB TITLE Instructor/ Field Technician/ Network support
DUTIES
• Prompt troubleshooting of faulty computer systems, planning ways of improving services
• Maximizing profit. Taking inventory and compiling daily activities report.
• Training students in Microsoft office suite and operating systems
• Repairs and maintenance of Systems Hardware and software. This included Monthly maintenance of 100 computers and 5 Servers
• Involved in the effective backup and restoring of all data on a daily basis in the Organization.
• Involved in corporate training for members of staff from different Banks
• Maintained the organization’s Computer network (100 point TCP/IP LAN) The LAN Architecture is made up of a Dell 4400 Power Edge Server connected via 3-Com switches to 100 work stations.
• Ensured security against virus on networks.
• Human Resource sourcing, screening and hiring.
COMPANY Liveway Satellite Radio on Worldspace Satellite Platform (Jan2004 – Nov2006)
JOB TITLE Communications Network Support Engineer
DUTIES
• Overseeing all activities in the transmission and production studios
• Shot and Edited several Videos using the latest video production technology
• Answering phone calls on all Subscription issues.
• Meeting / liaising with new business clients, maintaining profitability for all stakeholders, negotiating
• Drawing Contracts, budgets and project plans
• Managed all network and e-mail services, print server and backup servers and their associated OS for the Group
• Responsible for general IT solutions, implementations and Configuration
• Help-desk support for all groups on application software
• Managed internet and intranet network services for the Group
• Troubleshoot and installation of Software and Hardware peripheral
• Content manager on website and occasional graphic design.
• Radio Presenter on two weekly talk shows, complied own research
• Did live event coverage for transmission over the air.
• Configuring VPN, SSH, Remote Access RAS Connections using Firewalls, Routers and Switches
• Monitoring Network Links and Preparing Daily, Weekly and Monthly reports of network performance
• Provision of first and second level support services to over 3000 network users.
• Support of about 350 network devices including Cisco 7500 series routers, Cisco 6500 series multi-service switches, Cisco 4500 series, Cisco 3745 routers, Cisco 3750 POE switches, Cisco 515E and Cisco 525 firewalls.
COMPANY Spearhead. Bryanston JHB (Feb2007– Feb200
JOB TITLE IT Support
DUTIES
• Ensuring Smooth running of all Computer Systems and Network
• Repairs and maintenance on computer systems and training new intakes on repairs maintenance
• Supervising repairs and maintenance personnel to ensure quality control
• Maintenance of PC and Network Troubleshooting (12 point LAN).
• Instructor on Microsoft Office Applications.
• Managing a live network consisting of about 5 router and switches
• Preparing Daily, Weekly and Monthly reports of network performance
• Maintenance of file and print servers
• Answering phone calls on all Subscription issues.
• Meeting / liaising with new business clients, maintaining profitability for all stakeholders, negotiating Contracts, drawing budgets Managed all network and e-mail services
Knowledge
• Strong knowledge of networking hardware and protocols LAN And WAN
• Strong knowledge of wireless and structural LAN and WAN design and implementation.
• Extensive experience in hardware, software and network troubleshooting and analytical skills.
• Expert in assembling new Computer systems, installing operating systems, drivers and applications and maintenance activities.
• Knowledge of Microsoft networking technologies, Active Directory, DNS, DHCP.
Attributes
• Team player with a good team spirit and commitment to hard work.
• Ability to Study and adapt to new environments fast
• Ambitious and hard working
• Self-motivated, Enthusiastic and flexible.
• Willingness to learn and committed to corporate goal.
• Ability to work with other professionals in the team.
REFERENCES
CONTACT PERSON: AMAKA SMART
NAME OF COMPANY: PUMECHAD INVESTMENTS CC
POSITION: JHB REGIONAL MANAGER
Contact: 0736613581
CONTACT PERSON: DAWNE CANNING
NAME OF COMPANY: CALL CENTRE COMMUNICATIONS
POSITION: DIRECTOR
Contact: 0114650662
KOLADE ADELAIYE
Stand 16, Brichwood court,
Brichwood Douglasdale.
Jhb 2125
RE: APPLICATION FOR EMPLOYMENT
To Whom It May Concern,
I am a resourceful and competent individual with over 5 years of varied experience in computer Hardware maintenance, Network Administration, Call Centre operations (inbound/outbound), media production and business development. My experience has given me a wealth of technical and Administrative skills. With a sound educational background, my capability and wide-ranging experience and working for a global corporation; I have demonstrated my ability to work within a multicultural business environment.
I am patient, have good communication and interpersonal skills that have served me well in conflict resolution and negotiations. In the past years my work has required me to take up leadership positions. Working with World Space Satellites at The Liveway Satellite Base Station has given me a vast experience in computer Networking. I have learnt how to be an effective and creative leader. I am result-oriented; self-motivated and have good organizational competencies. I have my own transportation and drivers’ license. I have no dependants and I have no problems working extra hours, on weekends and traveling if necessary.
I am a hard worker who is proactive. I am able to work well both alone and in a team. I am a goal-oriented individual who takes pride in a job well done. I love working in a creative and stimulating environment. I love learning new things and if I do not understand anything I ask for clarification.
I hope my application finds your favorable consideration.
Kind regards,
Kolade Adelaiye