VACANCY FOR PORTS OPERATIONS SUPERVISOR @ LOGISTIQ XPEDITORS LIMITED, LAGOS

Services/Departments: Sea Freight Operations, Clearing & Forwarding

Reports To: Clearing Operations Manager

Duties Include:

- Support the service operations team by providing exceptional quality customer service

- Assist the Operations Manager in the effective management of the department’s costs and revenue

- Maintain an integrated operations management overview of the service business and work with management to develop operations strategies.

- Support the Service Delivery team to ensure compliance with contractual requirements, approved strategies and plan.

- Support the pre-qualification process for vendors or Joint Venture partnerships and the performance monitoring after contraction.

- Periodic appraisals with the Operations Manager of activities to facilitate identifying and resolving critical issues relating to performance and service delivery.

- Manage on time acquisition and renewal of all permits and operations approvals required by industry regulators or government.

- Liaison with relevant government agencies (Customs, NAFDAC, NPA etc)

- Keep abreast of government regulation on import and contraband goods/services

- Provide the service deliverables within extremely challenging operations schedules and environment.

- Monitoring and effective delivery of consignments from the Port of arrival to client’s designated destinations.

- Ensure a smooth and cordial relationship with the various inspection agencies for speedy processing of all documentations necessary for the inspection of goods for imports and exports.

- Follow up on the documentation flow and ensure that all relevant shipping documents are received before the arrival of vessel.

- Follow up with the inspection agency to ensure that RAR is ready and duty effected before the Arrival of vessel.

- Liaising with the Clearing Agent to ensure that goods are expressly cleared and delivered as Scheduled.

- Conduct Final check on documents before remittance to the clearing department.

- Ensuring Customers Satisfaction at all times by providing positive result on all relevant issues.

GRADE/LEVEL: Supervisory

REQUIREMENTS

- BSc/HND in any discipline and at least 5 years relevant work experience in logistics - sea freight operations.

-Good communication, negotiation and customer service skills

If you qualify, please send in application with the title of the position as subject of the mail to [email protected] cc. [email protected]
Only shortlisted applicants would be contacted