Graduate Customer Service Executive

PHILIPS CONSULTING FIRM LIMITED.NIGERIA



We are into agency business by looking for the best candidates for our client to fill up their various vacant posts.so our client is urgentlt searching for a Creative/Customer Service personnel and we are looking for graduates be part of our customer service team.which must be base in lagos and ibadan



Responsibilities:

  • Attracts customers by answering product and service questions; suggesting information about other products and services.
  • Opens customer accounts by recording account information.
  • Maintains customer records by updating account information.
  • Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
  • Maintains financial accounts by processing customer adjustments.
  • Recommends potential products or services to management by collecting customer information and analyzing customer needs.
  • Prepares product or service reports by collecting and analyzing customer information.
  • Contributes to team effort by accomplishing related results as needed potential




Qualifications and Requirements:

  • Candidate must have a BSC/OND
  • Candidate must be able to handle difficult situations
  • Must be able to work in challenging environment
  • Must be able to work with little or no supervision
  • Must be an Amiable person
  • Must have a problem solving skill
  • Candidate must be a graduate of any discipline



The interested candidates should drop their resumes via this mail address:[email protected].

The shortlisted candidates will be contacted 3 weeks of this publication.best of luck