PROCESS ENGINEER
DatePosted: Monday, 20th January 2014
Location: Lagos,Nigeria
Closing Date: Wednesday,22nd January 2014
Email CV to: [email protected]

Core Job Functions / Responsibility:


The role is to optimise, and constantly think about how to make any system a lot more efficient using innovative ways of improving the
process, for both the Organization as well as its customers. Skills such as process analysis and systematic problem solving approaches
are used to come up with solutions to many of these problems. With a view that no problem is too big or too small, one will always
find a process or technology to improve. From reducing the amount of papers to sign when opening an account, to deploying
telephone banking, it is this sort of ingenuity that keeps the bank at the cutting edge of technology that improves customer loyalty and
the bottom line. At any given time the work of a process engineer is often times project-orientated and a process engineer may need
to work on several projects simultaneously, all at various different stages.
The design, creation, packaging and maintenance of materials and resources for use in learning and development. Typically involves
the assimilation of information from existing sources, selection and re-presentation in a form suitable to the intended purpose and
audience. Includes design, configuration and testing of learning environments, and use of appropriate current technologies. The
definition and management of the process for deploying and integrating new capabilities into the business in a way that is sensitive to
and fully compatible with business operations.
The management of projects, typically (but not exclusively) involving the development and implementation of business processes to
meet identified business needs, acquiring and utilising the necessary resources and skills, within agreed parameters of cost,
timescales, and quality.
The application of techniques for monitoring and improvement of quality to any aspect of a function or process. The achievement of,
and maintenance of compliance to, national and international standards, as appropriate. The process of ensuring that the agreed
quality standards within an organisation are adhered to and that best practice is promulgated throughout the organisation. The
development, maintenance, control and distribution of quality standards. The management and control of one or more client service
functions, including strategy, support for business development, quality of service and operations

Primary activities
· assessing processes for their relevance, and assessing the adequacy of tools and equipment;
· reviewing existing data to see if more research and information need to be collated;
· designing, installing and commissioning new production units, monitoring modifications and upgrades, and troubleshooting
existing processes;
· applying the principles of mass, momentum, sustainability, customer centricity, problem solving and transfer to service or
product design, including conceptual, scheme and detail design;
· conducting process development experiments and preparing reports, flow diagrams and charts;
· managing the cost and time constraints of projects, or selecting, managing and working with sub-contractors;
· supporting the conversion of small-scale processes into commercially viable large-scale operations;
· assuming responsibility for risk assessment, for the health and safety of both company staff and the wider community;
· ensuring the process works at the optimum level, to the right rate and quality of output, in order to meet supply needs;
· making observations and taking measurements directly, as well as collecting and interpreting data from the other technical
and operating staff involved;
· assuming responsibility for environmental monitoring and on-going performance of processes;
· ensuring that all aspects of an operation or process meet specified regulations or standards;
· working closely with bank operations to monitor and improve the efficiency, output and outcomes;
· working closely with other specialists, monitor quality, service, products and outcomes


Job Requirements and Skills
Previous Experience: Minimum of 4 years’ experience in the use of Processes is REQUIRED.
Graduate Qualifications: A first degree in a Numerate Engineering or BEng, BSc, BTech, Technology, Computer Science or Mathematics REQUIRED.
Post Graduate Qualifications: MBA, MA, MSc would be of ADVANTAGE
Experience: 8-10 years post National Service work experience (NYSC is ESSENTIAL.
Certifications and Training Requirements: Relevant Certifications & Training will be considered such as: Six Sigma Green Belt, ISO, ITILv3, PMP, BCP, Risk Management or Equivalent is of ADVANTAGE.


Key Skills:
· Proficient use of Microsoft Office, Outstanding Process and Systems Documentation, Attention to Detail, Highly Organised,
Conflict Resolution, Presentation Skills, Excellent Communication skills, Highly Organised, Team Oriented and Leadership,
High Tolerance for Stress, Problem Management (analysis and resolution), Customer Service Orientation, Relationship
Builder, High level of Integrity, Time and Priority Management Skills, People Management and Negotiation skills. Superior
Analytical.
· Should have over 8-10 years work experience in blue chip organisation companies of which prospective candidates should
have a minimum of 4 years’ experience in the use of Processes is REQUIRED.
· Should have a good concept of overall situation and the spirit of teamwork, and be able to take frequent business trips
domestically and abroad.
· Should have the following key soft skills; Good interpersonal, persuasion and communication skills, good team and
leadership skills, Delivering Powerful Presentations
· Self-Starter, Good communication skills, ability to execute management requests and work under pressure and have the
ability to work as a team player.
· Excellent interpersonal skills with the ability to build and maintain effective working relationships with internal and external
customers
· Able to work under pressure, to tight timescales..
· Must be physically fit, clear headed and have great attention to detail.
· Must possess the ability to be able to monitor more than one thing at once and stay calm.
· Demonstrated leadership and team-building skills.
· Proven ability to set priorities, communicate objectives and meet deadlines.
· Ability to interact with all departments and levels of the company.
· Ability to work under minimal supervision
· Self-motivated and good problem solving ability.
· Ability to exercise independent judgment, discretions, and initiative
· Location: Lagos