Topic: Urgent Telecom Vacancy

Date Posted: Wednesday, 30th
January 2013
Location: Lagos, Nigeria
Closing Date: Friday, 1st
February 2013
Email CV to: [email protected]
[email protected]

VACANCIES:
1. Accounting Officer
2. Service Desk Administrator
3. Service Desk Supervisor
4. Software Developer
5. Head IT
6. Process Engineer
7. Terminal Manager

Required with your submitted CV are the following;Your current earning information, which you must be able to back up with an offer letter or bank statement and your DOB.
Kindly note that we need the subject matter of your response to contain the Job Title you are interested in, your contact details should contain active phone numbers and email addresses. Please note short listing is based on the requirements in the given job descriptions below such as; qualifications
required, years of experience, technology and industry exposure. Please review your CV every time you make a submission, one CV does not fit all jobs. Also changes in earnings and certification should be updated.

Accounting Officer

Responsibilities:
· Responsible for maintaining the financial records of a company by accurately recording the day to day financial transactions of the company.
· check and verify source documents such as invoices, receipts, computer printouts
· allocate and post financial transaction details to subsidiary books
· transfer data to general ledger and reconcile and balance all accounts
· draw up financial statements (trial balance, income statement, balance sheet)
· collate and analyse account data and generate financial reports
· track and maintain inventory records
· maintain internal control systems, manage accounts payable and accounts receivable
· prepare checks, payments and bank deposits
· monitor and resolve bank issues including fee anomalies and check differences (account/bank reconciliations)
· prepare and process payroll, NSIFT, HMO administration
· comply with relevant reporting requirements
· stocks control
· calculate and prepare tax payments
· assist with budget preparation and audits
· maintain complete filing system to support financial records

Job requirements
1. Basic Education should include: BSC – Accounting, Finance, Business Administration or Economics.
2. Required: ACCA or ICAN preferred.
3. Should have over 4+ years prior experience in accounting

Key Skills Required
· Strong computer skills: Advanced Excel skills, including pivot tables, proficiency in relevant accounting software, and Word
· Demonstrates independent ownership and management of tasks.
· Planning, organizing, scheduling, monitoring, initiative, confidentiality, problem analysis and problem-solving skills
· Proven ability to work in a team; sharing information, ideas, developing and maintains relationships
· Strong level of professionalism in dealing with highly confidential information.
· Strong communication/relationship skills and proven track record of wide scale client interaction.
· Impeccable time management skills and ability to prioritize
· Flexible, detail oriented, ability to multi-task and adaptable approach.
· Strong mathematical, accounting and analytical skills
· Excellent interpersonal, oral and written communication skills.
· Technical accounting skills
· Previous experience of general accounting with knowledge of accounting principles and practices, finance principles, financial reporting

Service Desk Administrator

Role and Responsibilities
The processing and coordination of appropriate and timely responses to incident reports, including channelling requests for help to appropriate functions for resolution, monitoring resolution activity, and keeping clients appraised of progress towards service restoration.
To manage the day to day support and coordination of the Service Desk Function. Provides a single, central point of contact for all Users of IT within the organization, handling all Incidents, queries and requests. Provides an interface for all of the other Service Support processes.

Key Performance Area Under Responsibility:
1. Manage incident request, escalate problems
2. Manage Problems
3. Manage Events
4. Compile reports, documents, processes and control
5. Reviews, audit and conduct surveys
6. Monitoring and track progress of all incidents, events and problems
7. Improvement initiatives of service and configuration management
8. Provide Support of Quick Fixes less than 10 minutes
9. Identifying training needs

Job Requirements
· Required a first degree in a Numerate or Technology Science preferred (BEng, BSc, BTec in Electrical/Electronic Engineering, Computer Science, Mathematics)
· Certifications in Quality, Project Management, Programme Management and IT Service Management (ITIL) are an advantage.
· ITIL Certification at Foundation level of advantage
· Other Solutions Life Cycle certifications in IT or Telecoms best practices such as Microsoft Solutions Framework (MSF), Microsoft Operations Framework(MOF), Quality Management, Rational Unified Process(RUP), IT Infrastructure Library(ITIL), COBIT or ETOM, IT Architecture are optional and of advantage.
· The job holders should have the ability to use a number of monitoring /Ticketing/Reporting
· Must have good keyboarding skills, extensive knowledge of acquiring information from databases and knowledge of fault-ticketing and other relevant fault related tools as listed above.
Skills & Experience
· Proficient use of Microsoft Office, Outstanding Process and Systems Documentation, Attention to Detail, Highly Organised, Conflict Resolution, Presentation Skills, Excellent Communication skills, Highly Organised, Team Oriented, High Tolerance for Stress, Problem Management (analysis and resolution), Customer Service Orientation, High level of Integrity, Time and Priority Management Skills, People Management and Negotiation skills. Tact, awareness, analytical and multitasking abilities
· 1 year post National Service work experience.
· Of advantage 1 year, preferably in a Mobile Operator Network, or IT Organisation in a Service Delivery or Service Support role at a level of trainee or higher.
· 1 year hands-on experience leading to an extensive and accurate knowledge of IT, GSM and 3G Network.
· Can do Shift Work

Service Desk Supervisor

Role and Responsibilities
The resolution (both reactive and proactive) of problems throughout the information system lifecycle, including classification, prioritisation and initiation of action, documentation of root causes and implementation of remedies to prevent future incidents.
To manage the day to day support and coordination of the Service Desk Function. Provides a single, central point of contact for all Users of IT within the organization, handling all Incidents, queries and requests. Provides an interface for all of the other Service Support processes. Key performance area under Responsibility:

1. Manage incident request, escalate problems
2. Manage Problems
3. Manage Events
4. Compile reports, documents, processes and control
5. Reviews, audit and conduct surveys
6. Monitoring and track progress of all incidents, events and problems
7. Improvement initiatives of service and configuration management
8. Provide Support to Resolver Teams and other IT Stakeholders
9. Identifying training needs
To minimize the disruption of IT services by organizing IT resources to resolve problems according to business needs, prevent them from recurring and recording information that will improve the way in which IT deals with problems, resulting in higher levels of availability and productivity for the IT function to ensure the delivery of service and meeting the needs of computer data, and voice clients in Etisalat.

Key functional Departments under Responsibility:
1. Problem Control; to include problem identification and recording, problem classification and problem investigation and diagnosis
2. Error Control; to identify and record errors, to assess errors, while ensuring that all recorded errors are resolved and closed.
3. Monitoring resolution progress
4. Timing and Planning
5. Assistance with the handling of major Incidents
6. Proactive prevention of Problems
7. Trend analysis
8. Coordination of targeted support action
9. Providing information to the organization
10. Obtaining management information from Problem data (Reporting)
11. Completing major Problem reviews.
To provide specific instructions for prompt and effective monitoring and handling of system events that cause abnormal situations and conditions that either affect (or may affect) the end user, preferably predicting situations and conditions, generating automated responses, and thereby avoiding possible service and elements failures.
1. Event Detection
2. Event Logging
3. Examination and Filtering
4. Event Processing, Correlation and Escalation
5. Event Resolution
6. Event Closure

Job Requirements
· Required a first degree in a Numerate or Technology Science preferred (BEng, BSc, BTec in Electrical/Electronic Engineering, Computer Science, Mathematics)
· Required Oracle, CISCO, Microsoft Certifications or Equivalent
· ITIL Certification Required at Foundation level Capability or Life Cycle Certification of advantage
· Certifications in Quality, Project Management, Programme Management and IT Service Management (ITIL) are an advantage.
· Other Solutions Life Cycle certifications in IT or Telecoms best practices such as Microsoft Solutions Framework (MSF), Microsoft Operations Framework(MOF), Quality Management, Rational Unified Process(RUP), IT Infrastructure Library(ITIL), COBIT or ETOM, IT Architecture are optional and of advantage.
· The job holders should have the ability to use a number of monitoring /Ticketing/Reporting
· Must have good keyboarding skills, extensive knowledge of acquiring information from databases and knowledge of fault-ticketing and other relevant fault related tools as listed above.

Skills & Experience

· Proficient use of Microsoft Office, Outstanding Process and Systems Documentation, Attention to Detail, Highly Organised, Conflict Resolution, Presentation Skills, Excellent Communication skills, Highly Organised, Team Oriented, High Tolerance for Stress, Problem Management (analysis and resolution), Customer Service Orientation, High level of Integrity, Time and Priority Management Skills, People Management and Negotiation skills. Tact, awareness, analytical and multitasking abilities
· +5 years post National Service work experience.
· Of advantage 3 years, preferably in a Mobile Operator Network, Banking or IT Organisation in a Service Delivery or Service Support role at a level of trainee or higher.
· IT Technical Certification in 3 programmes, 3 years hands-on experience leading to an extensive and accurate knowledge of User Support Function Required.
· Can do Shift Work


Software Developer

Primary Responsibilities
· The design, creation, testing and documenting of new and amended programs from supplied specifications in accordance with agreed standards.
· The specification, design and maintenance of mechanisms for storage and access to both structured and unstructured information, in support of business information needs.
· The incremental and logical integration and testing of components and/or subsystems and their interfaces in order to create operational services.
· Achievement of optimum levels of product or service usability, by ensuring that project and enterprise activities take account of the user experience.
· The specification and design of information systems to meet defined business needs in any public or private context, including commercial, industrial, scientific, gaming and entertainment. The identification of concepts and their translation into implementable design. The design or selection of components. The retention of compatibility with enterprise and solution architectures, and the adherence to corporate standards within constraints of cost, security and sustainability.
· The resolution (both reactive and proactive) of problems throughout the information system lifecycle, including classification, prioritisation and initiation of action, documentation of root causes and implementation of remedies to prevent future incidents.
· The provision of application maintenance and support services, either directly to users of the systems or to service delivery functions. Support typically includes investigation and resolution of issues and may also include performance monitoring. Issues may be resolved by providing advice or training to users, by devising corrections (permanent or temporary) for faults, making general or site-specific modifications, updating documentation, manipulating data, or defining enhancements Support often involves close collaboration with the system's developers and/or with colleagues specialising in different areas, such as Database administration or Network support.
Skills and Qualifications Required:
· Java, C++, MSQL, Visual Basic, Oracle, Linux, Agile, Web logic and NET must be demonstrated.
· Required a first degree in a Numerate or Technology Science preferred (BEng, BSc, BTec in Electrical/Electronic Engineering, Computer Science, Mathematics)
· M.S. or MBA or Equivalent of advantage
· Prefered: Java GUI Programming, JavaScript / DHTML / AJAX, Certified Software Development Professional (CSDP), .NET Web Development Certified Professional, Access Certified Professional, C# Programming Certified Professional, Visual Basic .NET Programming Certified Professional Certifications or Equivalent
· Of advantage SQL Server Application Development Certified Professional, Oracle11g PL/SQL Developer Certified Associate (OCA), Oracle11g PL/SQL Developer Certified Professional (OCP) Certifications or Equivalent
· ITIL Certification Required at Foundation level Capability or Life Cycle Certification of advantage
· Certifications in Certified Associate in Software Testing (CAST), Project Management and IT Service Management (ITIL) are an advantage.
· Other Solutions Life Cycle certifications in IT best practices such as Microsoft Solutions Framework (MSF), Microsoft Operations Framework(MOF), Quality Management, Rational Unified Process(RUP), IT Infrastructure Library(ITIL), COBIT, SOA or ETOM, IT Security or Architecture are optional and of advantage.
· +5 years post National Service work experience.
· Of advantage 3 years, preferably in a Mobile Operator Network, Banking or IT Organisation in a Software or Applications Development role at a level of trainee or higher.
· IT Technical Certification in 3 programmes, 3 years hands-on experience leading to an extensive and accurate knowledge of User Support Function Required.
· Communication - Verbal and Written, Reporting, Customer Service, Motivation, Passion, Attitude
· Attention to Detail, Highly Organised, Excellent Communication skills, Team Oriented, High Tolerance for Stress, Problem Management (analysis and resolution), Customer Service Orientation, High level of Integrity, Time and Priority Management Skills, Tact, awareness, analytical and multitasking abilities

Head Information Technology Services (ITS)

Primary Responsibilities
The role is to provide vision and leadership for developing and implementing information technology initiatives. They will be required to provide, operate, and maintain computing and telecommunication facilities, equipment, and services that meet the needs of the organisation. The Head directs the planning and implementation of enterprise IT systems in support of business operations in order to improve cost effectiveness, service quality and business development. This individual is responsible for all aspects of the organization's information technology and systems.
The Head of ITS is responsible for all aspects of information technology management and control, including supervision of information technology employees; budget preparation and management; recommendations for technical acquisitions; and development of guidelines, standards and procedures. The Head is charged with strategic planning, tactical action, and operational decision-making to fulfill the mission of the ITS department. The Head must possess initiative and drive, have broad relevant technical knowledge with good management expertise and have excellent interpersonal skills, written and verbal communication skills
· Provide leadership, vision, and management to the ITS department
· Oversee the revision of the IT Strategic Plan on an annual basis ensuring its coherence with the overall corporate strategic plan
· Hold regular departmental meetings to review strategic goals and initiatives, promote team building and work to provide growth paths for staff
· Supervise the on-going operations of the IT Governance providing quality and timely support to organisations employees concerning hardware and software needs
· Provide day-to-day supervision, conduct performance appraisals, and delegate work assignments for all IT personnel
· Assist in recruiting, hiring, and providing appropriate training for IT support staff
· Administer the department budget
· Establish infrastructure to support and guide divisions and departments in computing and information technology efforts
· Identify emerging information technologies to be assimilated, integrated, and introduced within the infrastructure
· Ensure that the organisation stays current and competitive with respect to IT infrastructure & services, choosing which initiatives to fund and how much to spend
· Assess new computing technologies and the feasibility of system enhancements to determine potential value for the organisation
· Supervise the ordering, acquisition, inventorying, and disposition of hardware and software
· Serve as primary contact with outside vendors in the generation of RFPs, bids, contracts, agreements, and other major vendor interactions
· Maintain the integrity and continual operation of networks
· Ensure the continual functioning of mission critical operations
· Maintain security and privacy of the information systems, communication lines, and equipment.
· Develop, review, and certify all It related risks ( business continuity and security)
· Oversee IT related aspects of all projects
· Clarifying the business role of IT, determining shared and enabling services
· Defining integration and standardization requirements
· Serve on planning and policy-making committees.

Skills & Experience:
· A first degree in a Numerate or BEng, BSc, BTec, Science or Technology Only Required
· 15 years post National Service work experience (NYSC is mandatory)
· Post Graduate Degree Technology and MBA is an advantage
· Certifications in CISCO, Microsoft, Oracle, Quality, Project Management, Programme Management and IT Service Management are an advantage.
· Other Solutions Life Cycle certifications in IT best practices such as Microsoft Solutions Framework (MSF), Microsoft Operations Framework(MOF), Rational Unified Process(RUP), Quality Management, ISO or Six Sigma, TOGAF, Zachmann, SOA , ISO, ERM, IT Infrastructure Library(ITIL), COBIT SOA or ETOM, IT Security or Architecture are optional and of advantage.
· Proficient use of Microsoft Office, Outstanding Process and Systems Documentation, Attention to Detail, Highly Organised, Conflict Resolution, Presentation Skills, Excellent Communication skills, Highly Organised, Team Oriented and Leadership, High Tolerance for Stress, Problem Management (analysis and resolution), Customer Service Orientation, Relationship Builder, High level of Integrity, Time and Priority Management Skills, People Management and Negotiation skills. Superior analytical skills
· Of advantage 8 years, preferably in a Mobile Operator Network, Banking or IT Organisation
· Minimum 5 years Management Experience
Must Demonstrate Core & Job Specific Competencies
· 5 years hands-on experience leading to an extensive and accurate knowledge of IT solutions including but not exclusive to ERP, BI, CRM, collaborative tools like SharePoint, DMS, HCM, SCM or Legacy Systems
· Service Management and Vendor Management Experience
· Systems/ Storage / Server Exposure
· IT Security, Risk and Architecture Exposure
· Software and Microsoft Automation Tools - Operations and Implementation
· Network, Infrastructure and VOIP Exposure


Process Engineer

Job Responsibilities
· As a process engineers candidates will be expected to optimise, and constantly think about how to make any system a lot more efficient using innovative ways of improving the banking process, for both the bank as well as its customers.
· Skills such as process analysis and systematic problem solving approaches are used to come up with solutions to many of these problems. With a view that no problem is too big or too small, one will always find a process or technology to improve. From reducing the amount of papers to sign when opening an account, to deploying telephone banking, it is this sort of ingenuity that keeps the bank at the cutting edge of technology that improves customer loyalty and the bottom line. At any given time the work of a process engineer is often times project-orientated and a process engineer may need to work on several projects simultaneously, all at various different stages.
· The design, creation, packaging and maintenance of materials and resources for use in learning and development. Typically involves the assimilation of information from existing sources, selection and representation in a form suitable to the intended purpose and audience. Includes design, configuration and testing of learning environments, and use of appropriate current technologies.
· The definition and management of the process for deploying and integrating new capabilities into the business in a way that is sensitive to and fully compatible with business operations.
· The management of projects, typically (but not exclusively) involving the development and implementation of business processes to meet identified business needs, acquiring and utilising the necessary resources and skills, within agreed parameters of cost, timescales, and quality.
· The application of techniques for monitoring and improvement of quality to any aspect of a function or process. The achievement of, and maintenance of compliance to, national and international standards, as appropriate.
· The process of ensuring that the agreed quality standards within an organisation are adhered to and that best practice is promulgated throughout the organisation.
· The development, maintenance, control and distribution of quality standards.
· The management and control of one or more client service functions, including strategy, support for business development, quality of service and operations.

Typical work activities
• assessing processes for their relevance, and assessing the adequacy of tools and equipment;
• reviewing existing data to see if more research and information need to be collated;
• designing, installing and commissioning new production units, monitoring modifications and upgrades, and troubleshooting existing processes;
• applying the principles of mass, momentum, sustainability, customer centricity, problem solving and transfer to service or product design, including conceptual, scheme and detail design;
• conducting process development experiments and preparing reports, flow diagrams and charts;
• managing the cost and time constraints of projects, or selecting, managing and working with subcontractors;
• supporting the conversion of small-scale processes into commercially viable large-scale operations;
• assuming responsibility for risk assessment, for the health and safety of both company staff and the wider community;
• ensuring the process works at the optimum level, to the right rate and quality of output, in order to meet supply needs;
• making observations and taking measurements directly, as well as collecting and interpreting data from the other technical and operating staff involved;
• assuming responsibility for environmental monitoring and on-going performance of processes;
• ensuring that all aspects of an operation or process meet specified regulations or standards;
• working closely with bank operations to monitor and improve the efficiency, output and outcomes;
• working closely with other specialists, monitor quality, service, products and outcome

Job Requirements
1. Basic Education should include: BA, BEng, BSc, BTec, Numeracy, Social Science or Technology Required
2. A masters - MBA, MA, MSc would be of advantage
3. Relevant Certifications & Training will be considered such as: Six Sigma Green Belt, ISO, ITIL v3, PMP, BCP, Risk Management or Equivalent is of advantage
4. Should have over 7 years work experience in blue chip organisation companies of which prospective candidates should have a minimum of 4 years’ experience in the use of Processes is REQUIRED.
5. Should have a good concept of overall situation and the spirit of teamwork, and be able to take frequent business trips domestically and abroad.
6. Should have the following key soft skills; Good interpersonal, persuasion and communication skills, good team and leadership skills, Delivering Powerful Presentations.

Terminal Manager

Responsibilities
This is an exciting job for a terminal manager to provide day to day management of the yard operations, security and stock control of materials, equipment at the depot and ensure that they are available for issue as required by work demands. The role will involve insuring that the depot complies with health, safety and environmental regulations as well as general housekeeping and maintenance.

Duties will involve:
· Ensuring that the terminal is safe and secure 24/7 utilising the barrier system and CCTV whilst complying with Data Protection Act and all legal requirements
· Responsible for plant/transport movements in and out of the terminal ensuring all paperwork is collected
· Ensuring that vehicle and plant parking complies with requirements.
· Ensuring that all waste is properly managed and controlled and their disposal complies with waste regulations.
· Monitors and controls terminal inspections, including making arrangements for bi-annual inspections
· Undertakes equipment inspections and monthly inspection of breathing equipment and ensures records are maintained. Arranging repairs and servicing to this equipment, as required
· Undertakes inspections of fuel storage areas and hot boxes as required
· Identifies appropriate Framework Contracts for all materials and plant and communicates to Management Team, including Procurement.
· Key role in improving efficiency of working gangs
· Controls vehicle fleet and co-ordinates with administration team and key supplier
· Responsible for holding Operating License·

Job Requirements
1. Basic Education should include: HND, BA, BEng, BSc, BTec Required
2. Of advantage certified or associated to any of the following: ISO, OSHA (Occupational Health and Safety Administration), EPA (Environmental Protection Association) or NEBOSH International Technical Certificate in Oil and Gas Operation Safety or equivalent preferred.
3. Should have over 3 years work experience in Oil and Gas Industry of which prospective candidates should have a minimum of 2 years’ experience in the use of Processes REQUIRED.
4. Should have a good concept of overall situation and the spirit of teamwork.
5. Should have the following key soft skills; Good interpersonal, persuasion and communication skills, good team and leadership skills.
6. In order to be considered for the role the likely candidate will have substantial experience of terminals and related projects and a sound understanding of HSE practices related to the day to day operations of the terminal.
7. Being computer literate and a license holder (are of advantage)

Thanks so much for the Info..I have sent my CV with the stated emails address above.
Regard
Famous