Topic: Support Engineer Needed in Q-Voda Telecommunications

Support Engineer

in Q-Voda Telecommunications in Lagos Full-Time

Industry ICT / Telecommunications

Specialization Engineering

Minimum Qualification Degree

Required Experience Entry Level

Application Deadline 4 weeks from now
Job Description
Q-Voda Telecommunications is a privately held, limited company based in Nigeria with affiliates in U.S and offices in Lagos and Abuja in Nigeria. We were licensed by Nigeria Communications Commission (NCC) in year 2004 as a Private Telephone Operator. Q-Voda Telecommunications Ltd. is a telecommunications service company that provides Private Network Links. We also provide turnkey solutions to customers by offering complete system engineering and network design for wireless networks. We provide effective online and mobile solutions for the challenges of corporate information sharing.

The Support Engineer will report to the Project Manager and be responsible for providing website and technical support to external organizations, as well as help our customers to resolve technical challenges. In addition you will be the ‘link’ to our technology provider/s. The successful candidate will have extensive knowledge of the Internet or be ready to learn and grow quickly.

Duties and Responsibilities
Provide telephonic support and escalate problems
Help customer with resolving technical problems
Handle contact with technology supplier regarding technical issues
Support colleagues with various computer related issues
Offer basic desktop/laptop support;


Requirements for the role:
First Class Degree in Engineering
Previous experience in a technical support role an advantage
You have excellent written and verbal communication skills (English)
Good telephone manner and interpersonal skills
You are service-minded, a quick learner and a problem solver
You have good interpersonal skills

CLICK HERE TO APPLY

best of luck with the search