hi house,
pls can anyone who knows, tell me how much MTN will pay for this position. Pls I need the information fast. Thanx
JOB TITLE QUALITY ASSURANCE OFFICER ONLINE (5)
DEPARTMENT: CUSTOMER RELATIONS
LOCATION: LAGOS
JOB DESCRIPTION:
EFFECTIVELY EXECUTE STATED POLICIES AND PROCEDURES IN RESPECT OF QUALITY AND PERFORMANCE MANAGEMENT
ROUTINELY MONITOR TRANSACTIONS PERFORMED BY PROCESS OWNERS TO IDENTIFY NON-COMPLIANCE.
ASSIST IN THE APPLICATION OF PRACTICAL PERFORMANCE BOOSTERS
PARTICIPATE IN DAY-TO-DAY PERFORMANCE AND QUALITY MONITORING EXERCISE
ASSIST IN FACILITATING PERFORMANCE REVIEW PROCESSES ENSURING OBJECTIVITY, PRECISION AND PROMPTNESS
PROACTIVELY ASSIST IN IDENTIFYING ENVIRONMENTAL CONSTRAINTS TO QUALITY DELIVERY
ANALYSE, SUMMARIZE AND REVIEW DATA; REPORT FINDINGS, INTERPRET RESULTS AND MAKE RECOMMENDATIONS
GENERATE RELEVANT REPORTS
PERFORM OTHER TASK AS REQUIRED BY LINE MANAGER
ACTIVELY ASSIST LINE MANAGERS IN THE DEVELOPMENT OF TEAM AND INDIVIDUAL QUALITY AND PERFORMANCE STANDARDS
FACILITATE TARGET SETTING AND PERFORMANCE CONTRACT DEVELOPMENT FOR ALL EMPLOYEES
ASSIST IN MONITORING AND BENCHMARKING PERFORMANCE ACROSS AND WITHIN TEAMS, EFFECTIVELY ISOLATING GOOD AND UNDER PERFORMERS.
ACTIVELY PARTICIPATE IN THE ADMINISTRATION OF CUSTOMER SATISFACTION SURVEYS AND EMPLOYEE SATISFACTION SURVEY
JOB CONDITIONS: NORMAL MTNN WORKING CONDITIONS. MINIMUM QUALIFICATION IS 2.2 OR ITS EQUIVALENT
REPORTING TO: QUALITY ASSURANCE TEAM LEAD
REQUIRED SKILLS:
2 YEARS GENERAL WORK EXPERIENCE – PREFERABLY WITHIN CLIENT ENVIRONMENT
EMPLOYMENT STATUS : PERMANENT
QUALIFICATION: FIRST DEGREE
THIS VACANCY EXPIRES ON 9/8/2009
http://www.mtnonline.com/careers/vac...ptid=3&id=1280
www.n aijajive.com<br />Job Vacancies & Nigeria Portal
hi house,
pls can anyone who knows, tell me how much MTN will pay for this position. Pls I need the information fast. Thanx
Thanks naija jive
Pleasure is all Mine
At ur service
www.n aijajive.com<br />Job Vacancies & Nigeria Portal