NEED FOR A CERTIFIED FIELD SERVICE ENGINEER TRAINING NEED FOR A CERTIFIED SERVICE PROFESSIONAL In a unique business clime like Nigeria, it becomes imperative for businesses to stand out from the crowd. Developing a distinctive identity projects the image and brand of the organisation. A creative way to achieve this projection and distinction is through outstanding service delivery. The way and manner in which your staff make an impression and service your clients will be the best form of advert campaign you can render to your organisation. The service experience your clients receive will set you apart and guaranteeyou extensive word of mouth advert and customer retention. The proceeding proposal highlights just how you can train and expose your staff to take up a service culture and change the face of your business. New Class starts: July 6, 2013 July 20, 2013 Duration: 4 weekends (Saturday only) NB: Online training is also available Contact: Seki 08103606107, 08060456905, 08174727568 Email: [email protected] www.cedarsandoaks.com