Topic: Call Centre & Customer Service Foundations Certification Training in Lagos & Abuja

Become a Certified Customer Service Professional with the internationally recognised Certification in Call Centre & Customer Services and join the exclusive league of Certified Customer Service Operatives.


Accredited by the International Customer Management Institute ( ICMI) USA and Training Certificate issued by Institute of Commercial management UK


The Call Centre/Business Process Outsourcing industry is one that has grown exponentially within the last ten years and is still growing despite the global financial meltdown.

So register today, acquire the skills and get the jobs.
Includes:
i) Intensive 2 days instructor led classroom training
ii) Training materials & ebooks
iii) Careers talk with Telecoms and Sectorial HR managers
iv) Referrals to call centre companies
v) Professional CV writing to highlight your new status to get the jobs
vi) FREE membership of Customer Care institute

Course Fee: N35,000


Venues & Dates:
Lagos: 6b Bendel Close Off Bishop Aboyade Cole street Victoria Island Lagos
Date: 24th & 25^th Feb 2012


Abuja: 21c Yalinga Street off Ademola Adetokunbo Crescent Wuse 2 Abuja
Date: 9th & 10th March 2012


(Call for more training dates in March,April and May 2012)


Many locally and international call centre companies are waiting to sign you on once you get the industry recognized qualifications as some of our participants have gone on to work in Telecommunication,Health Management and financial companies.




Bookings and further info email: [email protected] or call 07026116766 or visit www.b2oconsulting.com