Topic: Various Vacancies @ Toyota Nigeria

N.B: All Resumes and cover letters should be sent to [email protected] quoting the position applied for as the subject of the mail.

TECHNICIAN (4)
QUALIFICATIONS;

• Accredited as an automotive Technician.
• Experience with all necessary aspects of vehicle mechanisms and systems.
• Engine, Drive train, Chassis and electrical experience and/ or training.
• Accredited as a Toyota Technician.

JOB TITLE: Sales Manager (Toyota)

Location: Lagos & Abuja

DUTIES & RESPONSIBILITIES	Develop business plans and strategies in conjunction with the General Manager as to how best to drive business growth Manage branch managers and ensure they meet their targets Prospect and sell Toyota brand of vehicles Prepare proposals and deliver presentations to clients Coordinate the logistic and sales admin activities Represent the company in sales bids and negotiations Effective management of the sales group Maintain a mutual relationship with customers Authorization of sales document (invoice, waybill, warranty etc) Place monthly production order with TNL Use sales forecasting and strategic planning to ensure the sale and profitability of products, lines, or services, analyzing business developments and monitoring market trends Coordinate and participate in promotional activities and trade shows, working with developers, advertisers, and production managers, to market products and services. Formulate, direct and coordinate marketing activities and policies to promote products and services, working with advertising and promotion managers. Identify, develop, and evaluate marketing strategy, based on knowledge of establishment objectives, market characteristics, and cost and markup factors. Generate reports based on the group’s activities Carry out other assignments as directed by the GM and the managing director
COMPETENCY REQUIREMENT	Academic Qualification A first degree; a masters degree in business administration or in the social sciences will be an added advantage Work Experience Minimum of 7 years working experience in the sales department of an automobile company of which 3 years must have been spent at the managerial level Personal Skills Excellent selling skills Excellent customer service skills Ability to handle objections and win customers over Ability to meet set targets (result oriented) and deadlines Superb communication Skills (Written & Oral) Excellent listening skills Ability for establishing and maintaining interpersonal relationships Ability for developing and building teams Ability for making good decisions and solving problems Ability for organizing, planning, and prioritizing work Ability for developing objectives and strategies Good time management skills The individual must be flexible/adaptable and persistent in meeting set targets

JOB TITLE: Service Manager: Umuaya, Kano, Port Harcourt, Abuja

DUTIES & RESPONSIBILITIES	Ensure the workshop runs at agreed profit by making efficient use of resources Develop marketing and sales strategies for pulling customers to the workshop Prospect and sell the services of the workshop to individuals and organisations Ensure customers’ vehicles are well repaired on time Ensure the service unit is running efficiently and seamlessly at all times Manage, direct technicians that repair the vehicles Allocate vehicles to technicians to work upon Coach and advise technicians on how to fix vehicles Estimate the fees for repairs Invoice customers Follow up with customers on paying up their debts Maintain a mutual relationship with customers Ensure customer satisfaction Ensure safety in the workshop Generate reports based on the activities of the workshop Carry out other assignments as directed by the After Sales Service Manager
COMPETENCY REQUIREMENT	Academic Qualification A first degree in engineering Work Experience Minimum of 7 years experience in an automobile workshop Personal Skills Good selling and negotiation skills Highly confident Good customer service skills Excellent team building skills Ability for making good decisions and solving problems Ability for organizing, planning, and prioritizing work Ability for developing objectives and strategies Good time management skills Attention to details Trustworthy Has integrity The individual must be flexible/adaptable and persistent in meeting set targets

JOB TITLE: Workshop Admin Officer : Port Harcourt, Asaba, Kano

DUTIES & RESPONSIBILITIES	Courteously greet visitors and other clients, determine their needs and direct them to the appropriate person or office Maintain responsibility for general secretarial support functions to the department to ensure efficient utilization of time. Prepare invoices, reports, memos, letters, financial statements and other documents, using word processing, spreadsheet, database, or presentation software. Read and analyze incoming memos, submissions, and reports to determine their significance and plan their distribution. Coordinate workshop correspondence to facilitate on-going communications and efficient workshop operations. Maintain records and organize filing and archive system to facilitate the expeditious retrieval of information so that Team Members may accomplish their responsibilities Maintain appropriate levels and monitor stationery supplies, equipment and other materials to allow Team members to complete assigned responsibilities Answer and refer telephone calls or other inquires to ensure accurate and timely communications are facilitated Assist other Team Members in the performance of their assignments Carry out other assignments as directed by their supervisors
COMPETENCY REQUIREMENT	Academic Qualification A first degree Work Experience One year working experience. Personal Skills Integrity Attention to Detail Dependability Cooperation Concern for Others Independence Initiative Stress Tolerance Self Control Adaptability/Flexibility

JOB TITLE: Service Advisor: Lagos ,Kano

DUTIES & RESPONSIBILITIES	Receive vehicles from customers Generate the fees for their vehicle repairs Prepare the invoice or quotation using the job cards Transfer the vehicle to the workshop manager, who sends it to the technicians for repairs Follow up with the workshop staff, in order to ensure the repairs are excellently done within the agreed time Manage the process of transferring the vehicle back to the customer and ensure payment for services rendered Process customer orders according to established department policies and procedures Partner with sales executives to meet and exceed customer's service expectations. Provide timely feedback to the unit regarding service failures or customer concerns. Plan customer forums to educate customers and get their feedback on the quality of services been provided Carry out other assignments delegated by the supervisor
COMPETENCY REQUIREMENT	Academic Qualification A first degree Work Experience One year experience in a similar job Personal Skills Excellent selling skills Excellent customer service skills Ability to handle objections and win customers over Ability to multi-task Excellent interpersonal and communication skills. Strong team player. Computer proficiency. Negotiation skills

JOB TITLE: Parts Manager : Kano ,Abuja

DUTIES & RESPONSIBILITIES	Develop business plans and strategies in conjunction with the After Sales Manager on how best to drive business growth Represent the company in sales bids and negotiations Coordinate the ordering, warehouse and sales administrative activities Prospect and sell spare parts Prepare proposals and deliver presentations to clients Coordinate and participate in promotional activities and trade shows, working with developers, advertisers, and production managers, to market products and services. Formulate, direct and coordinate marketing activities and policies to promote products and services, working with advertising and promotion managers. Identify, develop, and evaluate marketing strategy, based on knowledge of establishment objectives, market characteristics, and cost and markup factors. Devise strategies for meeting sales and customer service targets Monitor all competitor activities and report findings Maintain a mutual relationship with customers Ensure customer satisfaction Generate reports based on the group’s sales activities Carry out other assignments as directed by the After Sales Manager
COMPETENCY REQUIREMENT	Academic Qualification A first degree; a masters degree in business administration or in the social sciences will be an added advantage Work Experience Minimum of 7 years sales experience in the automobile industry Personal Skills Excellent selling skills Excellent customer service skills Ability to handle objections and win customers over Ability to meet set targets (result oriented) and deadlines Superb communication Skills (Written & Oral) Excellent listening skills Ability for establishing and maintaining interpersonal relationships Ability for developing and building teams Ability for making good decisions and solving problems Ability for organizing, planning, and prioritizing work Ability for developing objectives and strategies Good time management skills The individual must be flexible/adaptable and persistent in meeting set targets

JOB TITLE: OTC/Fleet Sales : Lagos

DUTIES & RESPONSIBILITIES	Carry out Over The Counter (OTC) sales Supply parts to the workshop based on the request on the order form Prepare proposals and deliver presentations to clients Prospect and sell spare parts to individuals and organisations Manage relationships with clients and ensure continued loyalty to the organization Develop and maintain customer database for selling the company’s products and services Ensure the customer receives their goods on time Assist the customers with After Sales Service Support Prepare and send out flyers Represent the company in sales bids and negotiations Generate reports on market/competitor intelligence Generate monthly sales reports Follow up with customers to recover debts Carry out other assignments as directed by the supervisors
COMPETENCY REQUIREMENT	Academic Qualification A first degree Work Experience Minimum of 2 years working experience in a sales environment Personal Skills Excellent selling skills Excellent customer service skills Ability to handle objections and win customers over Ability to meet set targets (result oriented) and deadlines Superb communication Skills (Written & Oral) Excellent listening skills Ability for establishing and maintaining interpersonal relationships Ability to work in a team Ability for making good decisions and solving problems Ability for organizing, planning, and prioritizing work Ability for developing objectives and strategies Good time management skills The individual must be flexible/adaptable and persistent in meeting set targets

JOB TITLE: Technical Services Manager

DUTIES & RESPONSIBILITIES	Ensure that all customers get their warranty Ensure that customers are aware of the benefits of the warranty Protect the interest of customers by ensuring that they do not pay for after sales service if they are still under warranty cover Initiate creative ideas on how warranty cover can be used to increase car sales and after sales services File in warranty claims from Toyota Motor Corporation Generate Dealer Technical Reports for warranty claims, customer information, management reports and TNL information Organize and carry out service campaign as recommended by Toyota Organize and implement On-the Job Training for skill development program of all branches. To control training updates with TNL and service staff Ensure strict compliance to TSM documentations and report promptly any changes that needed to be updated Supervise warranty repairs to conclusion and customer’s satisfaction Ensure the collection of approved claims from TNL and report same for branches for accounting reconciliation Receive special training from TNL and disseminate gathered skill to all workshop staff Receive bulletin from TNL, share to branches and discuss the content for technical understanding
COMPETENCY REQUIREMENT	Academic Qualification A first degree Work Experience Minimum of 5 years experience, preferably in a similar job or in customer service Personal Skills Attention to detail Excellent customer service skills Good time management skills Good at planning, organizing and prioritizing work Good team player

JOB TITLE: Service Marketing Officer : Lagos,Abuja,Port Harcourt,asaba, kano, umuaya

DUTIES & RESPONSIBILITIES	Prospect and sell vehicle servicing to individuals and organisations Prepare proposals and deliver presentations to clients Manage relationships with clients and ensure continued loyalty to the organization Develop and maintain customer database for selling the workshop’s after sales service support Prepare and send out flyers Represent the company in service sale bids and negotiations Generate reports on market/competitor intelligence Generate monthly sales reports Follow up with customers to recover debts Carry out other assignments as directed by the supervisors
COMPETENCY REQUIREMENT	Academic Qualification A first degree Work Experience Minimum of 3 years working experience in a sales environment Personal Skills Excellent selling skills Excellent customer service skills Ability to handle objections and win customers over Ability to meet set targets (result oriented) and deadlines Superb communication Skills (Written & Oral) Excellent listening skills Ability to keep establishing and maintaining interpersonal relationships Ability to work in a team Ability for making good decisions and solving problems Ability for organizing, planning, and prioritizing work Ability for developing objectives and strategies Good time management skills The individual must be flexible/adaptable and persistent in meeting set targets

JOB TITLE: Warranty Officer: asaba

DUTIES & RESPONSIBILITIES	Ensure that all customers get their warranty Ensure that customers are aware of the benefits of the warranty Protect the interest of customers by ensuring that they do not pay for after sales service if they are still under warrant cover Collate warranty forms and send to Ford Initiate creative ideas on how warranty cover can be used to increase car sales and after sales services
COMPETENCY REQUIREMENT	Academic Qualification A first degree Work Experience Minimum of 3 years experience, preferably in a similar job or in customer service Personal Skills Attention to detail Excellent customer service skills Good time management skills Good at planning, organizing and prioritizing work Good team player

JOB TITLE: Asst Manager, Sales-: lagos ,Abuja

DUTIES & RESPONSIBILITIES	Develop business plans and strategies in conjunction with the General Manager as to how best to run Ford Sales Represent the company in sales bids and negotiations Manage Ford Sales Staff and ensure they meet their targets Coordinate the logistics and sales administrative activities Prospect and sell the Ford brand of vehicles Prepare proposals and deliver presentations to clients Maintain a mutual relationship with customers Ensure customer satisfaction Devise strategies for meeting sales and customer service targets Monitor all competitor activities in the area and report findings Generate reports based on the branch’s activities Ensure the safety of all the company’s properties Carry out other assignments as directed by the General Manager
COMPETENCY REQUIREMENT	Academic Qualification A first degree; a masters degree in business administration or in the social sciences will be an added advantage Work Experience Minimum of 7 years working experience in the sales department of an automobile company of which 3 years must have been spent at managerial level Personal Skills Excellent selling skills Excellent customer service skills Ability to handle objections and win customers over Ability to meet set targets (result oriented) and deadlines Superb communication Skills (Written & Oral) Excellent listening skills Ability for establishing and maintaining interpersonal relationships Ability for developing and building teams Ability for making good decisions and solving problems Ability for organizing, planning, and prioritizing work Ability for developing objectives and strategies Good time management skills The individual must be flexible/adaptable and persistent in meeting set targets

JOB TITLE: Customer Service/Admin Assistant: Abuja,Port Harcourt,kano,umuaya

DUTIES & RESPONSIBILITIES	Attend to customer needs by providing them the products they requested for Provide timely and accurate information to incoming customer order status and product knowledge requests. Process customer orders/changes according to established department policies and procedures Provide timely feedback to the company regarding service failures or customer concerns. Partner with sales executives to meet and exceed customer's service expectations.
COMPETENCY REQUIREMENT	Academic Qualification A first degree Work Experience One year experience in a similar job Personal Skills Excellent selling skills Excellent customer service skills Ability to handle objections and win customers over Ability to multi-task Excellent interpersonal and communication skills. Strong team player. Computer proficiency. Negotiation skills

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