Topic: Standard Chartered Bank Recruiting Customer Relationship Officers!

Standard Chartered Bank Nigeria
- We attract talented individuals.
Not only can they give you the
benefit of their experience, they
also reveal a closer, more
personal look at the wide range
of global opportunities we offer.
We strive to make Standard
Chartered a great place to work
by creating an engaging,
inclusive and safe environment
that rewards success and
encourages employees to take
control of their personal
development. At the core of the
Group's people strategy is our
focus on employee engagement.
Engagement is a key driver of
productivity and performance,
which creates the foundation of
our performance culture. We
encourage and focus on the
behaviours that bring out the
very best from every employee,
assessing their performance not
just on results but on how those
results were achieved. To
further embed these behaviours
we have a remuneration
programme in place, carefully
designed to incentivise our
employees to live our values
every day.
Standard Chartered is committed
to diversity and inclusion. We
believe that a work environment
which embraces diversity will
enable us to get the best out of
the broadest spectrum of people
to sustain strong business
performance and competitive
advantage. By building an
inclusive culture, each employee
can develop a sense of
belonging, and have the
opportunity to maximise their
personal potential.
We are recruiting to fill the post
of :
CUSTOMER RELATIONSHIP OFFICER,
JABI
ID#: 345782
Job Description
1. Develop and execute sales
program and activities to
achieve the value centers sales
targets
2. Provide personal financial
planning services to customers
as well as handle customers
enquiries and complaints
3. Review credit applications for
wealth facilities
Key Roles & Responsibilities
1. Submission of weekly and
monthly sales figures and
projections. Rendering SOP’s ,
KPI, call memos, call plans and
other weekly activity reports
2. Cross selling of products and
referring business opportunities
to other units of the bank
Generate new business to
achieve defined sales targets
Value centre and banks
overall profitability
Customer referral to other
business units
Maintain customer loyalty
Qualifications & Skills
B.Sc in any discipline with banking
experience in sales and
relationship management
In compliance with the National
Youth Service Corps (NYSC) Act
of 2004, all applicants should
ensure that they have
completed the mandatory NYSC
programme. A discharge
certificate will be required as
evidence of completion of the
programme. Where an exemption
has been granted, a certificate
of exemption will also be
required.
Application Closing Date
24th September 2012

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