ACA Construction Nigeria Limited is recruiting to fill the vacant position of Secretary / Receptionist based in Abuja.

Job Title: Secretary / Receptionist

Location: Abuja

Major Responsibilities:


  • To welcome visitors and clients, receive and route telephone calls, and provide clerical support in an office or Family Service Center.


Supervision Received:


  • On-going direct supervision from Office Manager and/or designated supervisor.


Position Characteristics:


  • Work is generally routine;
  • Most tasks are well defined, but with considerable variation;
  • Some phases of the work are less well defined and may require independent action.


Duties and Responsibilities:


  • Welcomes visitors to the office, assists them in making appointments, assures their comfort and directs them to the proper staff or service; maintains a calendar of staff location and appointments as needed.
  • Types forms, form letters and other documents as required at acceptable levels of speed and accuracy; collates and photocopies materials as necessary; maintains supply of forms and charts as needed.
  • Maintains necessary files; sorts, files and retrieves documents and records as necessary.
  • Maintains client confidentiality in conformance with agency confidentiality policy and State laws and regulations.
  • Answers telephones; screens calls, forwards calls and /or records and forwards messages accurately; may transcribe messages from telephone answering machine.
  • Receives, sorts and distributes mail within the office; files correspondence and other materials as required.


Other duties as assigned:

Representative Knowledge, Skills and Abilities


  • Knowledge of and orientation to the philosophy of the agency as presented in Mission/Philosophy statements.
  • Ability to establish and maintain a positive and professional relationship with co-workers, clients and visitors; cultural sensitivity and ability to relate well and effectively in diverse workplace and with a diverse client population.
  • Ability to operate and trouble-shoot general office equipment (e.g., copier, fax, calculator, etc.)
  • Flexibility in responding courteously to immediate needs of visitors and callers; ability to establish priorities and maintain productivity despite numerous interruptions.
  • Require fluency in English language.
  • Typing ability at required speed and accuracy.
  • Considerable knowledge of business English, spelling and punctuation, office practices and procedures.
  • Ability to organize, efficiently document and routinely update information; ability to apply procedures to work problems and situations.
  • Familiarity with current Windows operating systems (as applicable) and proficiency in required software, including currently supported versions of Windows applications such as Word, Excel, etc.


Other Requirements:

University graduate with at least one year of experience in clerical work or any equivalent combination of acceptable training and experience for Receptionist; additionally, one to three years experience for Secretary/Receptionist.

Application Closing Date: 20th March 2013.

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