Secretary / Receptionist Vacancy

ACA Construction Nigeria Limited is recruiting to fill the vacant position of Secretary / Receptionist based in Abuja.

Job Title: Secretary / Receptionist

Location: Abuja

Major Responsibilities:

• To welcome visitors and clients, receive and route telephone calls, and provide clerical support in an office or Family Service Center.

Supervision Received:

• On-going direct supervision from Office Manager and/or designated supervisor.

Position Characteristics:

• Work is generally routine;
• Most tasks are well defined, but with considerable variation;
  
• Some phases of the work are less well defined and may require independent action.

Duties and Responsibilities:

• Welcomes visitors to the office, assists them in making appointments, assures their comfort and directs them to the proper staff or service; maintains a calendar of staff location and appointments as needed.
• Types forms, form letters and other documents as required at acceptable levels of speed and accuracy; collates and photocopies materials as necessary; maintains supply of forms and charts as needed.
• Maintains necessary files; sorts, files and retrieves documents and records as necessary.
• Maintains client confidentiality in conformance with agency confidentiality policy and State laws and regulations.
• Answers telephones; screens calls, forwards calls and /or records and forwards messages accurately; may transcribe messages from telephone answering machine.
• Receives, sorts and distributes mail within the office; files correspondence and other materials as required.

Other duties as assigned:

Representative Knowledge, Skills and Abilities

• Knowledge of and orientation to the philosophy of the agency as presented in Mission/Philosophy statements.
• Ability to establish and maintain a positive and professional relationship with co-workers, clients and visitors; cultural sensitivity and ability to relate well and effectively in diverse workplace and with a diverse client population.
• Ability to operate and trouble-shoot general office equipment (e.g., copier, fax, calculator, etc.)
• Flexibility in responding courteously to immediate needs of visitors and callers; ability to establish priorities and maintain productivity despite numerous interruptions.
• Require fluency in English language.
• Typing ability at required speed and accuracy.
• Considerable knowledge of business English, spelling and punctuation, office practices and procedures.
• Ability to organize, efficiently document and routinely update information; ability to apply procedures to work problems and situations.
• Familiarity with current Windows operating systems (as applicable) and proficiency in required software, including currently supported versions of Windows applications such as Word, Excel, etc.

Other Requirements:

University graduate with at least one year of experience in clerical work or any equivalent combination of acceptable training and experience for Receptionist; additionally, one to three years experience for Secretary/Receptionist.

Application Closing Date: 20th March 2013.

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