Ericsson is a world-leading provider of telecommunications equipment & services to mobile & fixed network operators. Over 1,000 networks in more than 180 countries use Ericsson equipment, & more than 40 percent of the world's mobile traffic passes through Ericsson networks. Using innovation to empower people, business & society, we are working towards the Networked Society, in which everything that can benefit from a connection will have one. At Ericsson, we apply our innovation to market-based solutions that empower people & society to help shape a more sustainable world.

Job Title: Customer Project Manager
Job Location: Lagos, Nigeria
Job Summary

The Customer Project Manager Job Role purpose is to manage assigned customer projects to secure that project goals are met, customer’s expectations are fulfilled & that the customer relation is handled in the best possible way within the scope of the contract.

Responsibilities & Tasks

  • Establish project plan baseline: define project scope, secure the necessary resources & plans & monitor all activities
  • Drive project execution: track project activities , monitor & handle changes, conflicts & escalations
  • Handle customer & stakeholder engagement: manage customer relationship building confidence & trust , ensure project progress arranging meetings & customer events
  • Manage project finance: ensure financial system monitoring
  • Develop the business: participate to contract preparation & to pre-sales meeting
  • Develop the CPM discipline: simplify processes, methods & tools with innovative ideas


Position Qualifications

Core Competences:

  • Leadership skills
  • Consultative skills
  • Financial understanding
  • Business understanding
  • Sales & business development skills
  • Customer insight
  • Negotiation & argumentation skills
  • Project management skills
  • Problem solving
  • Presentation & communication skills
  • Entrepreneurial & Commercial Thinking
  • Persuading & Influencing
  • Analyzing
  • Leading & Supervising
  • Relating & Networking
  • Delivering Results & Meeting Customer Expectations
  • Planning & Organizing


Qualifications & Experience Requirements:


  • Bachelor’s Degree in Engineering, Master preferred
  • PMI certifications or PRINCE2 Practitioner mandatory
  • 7 years Project Management experience in a telecommunication industry
  • Clear evidence of customer facing interaction
  • Project Sales Process knowledge
  • Contract management exposure
  • Supplier management experience

​Mode of Application: Click here to apply

Application Deadline: 30th June, 2014.