Topic: Customer Care Representative @ a Telecom Company

Customer Care Representative at A Telecommunication, Logistics and Properties Company in Lagos





Mar 1, 2012

Industry

ICT / Telecommunications

Specialization

Customer Service

Required Experience

1 - 3 years

Application Deadline

Mar 13, 2012

Job Description

We are a conglomerate with vested interests in Telecommunications, Logistics and Properties, Our Corporate Head office is located in Lagos: with branches spread across the nation, We offer equal opportunities and have been in business for over a decade, We require to further strengthen our team by filling this vacant position.

Job Title: Customer Service Representatives

Location: Lagos

Customer Service Representatives:002

Requirements

Interact with customers to provide information in response to inquiries about products or services Handle and resolve all customer complaints

Keep a record of all requests/queries/complaints raised by customers and ensure proper filing.

Ensure that all clients’ matters and tasks are treated in such a way that the Company's position is protected and enhanced in all occasions

Reports to the Shop Manager



Qualification

Minimum of B.Sc./HND Management Studies of related field

Requires excellent time management and Customer Service fields

Requires working knowledge of Microsoft Office

Requires excellent communication and documentation skills

Microsoft Office and Applications

Requires Hands on approach to responsibilities.

Interested candidates should forward CV to the Human Resources Manager P.M.B 21791, Ikeja or the attached e mail address.

Wat is the email address cos its not showing and the name and address of the company incase of hand submission for those around the area.