Job Title: Administrative / Marketing Executive
Division/Department: Sales & Marketing
Location: Ikeja, Lagos, Nigeria
Reports To : G.M
Type of Position: Full-time Hours: Mondays - Fridays 8:00am – 5:00pm with occasional Weekends
Compensation/Benefits: Mid-Career Range; depends on experience.
General Decsription: Under the supervision of the GM, this Executive provides telephone and e-mailing support to potential and real customers who contact Company and uses Telemarketing and E-mailing to get new customers on board.
Key Tasks:
  • Maintain customer service levels according to top standards.
  • Provide prompt, courteous service to all potential and real customers.
  • Answer as many calls or e-mails daily in a very professional manner, with the ability to answer more calls and e-mails during busy periods.
  • Apply critical thinking and problem-solving skills to customer problems.
  • Identify and resolve customer issues.
  • Assist with special projects as assigned.
  • Work overtime as needed, especially during busy periods.
  • Other duties as assigned.
Requirements – Education (minimum): BSc
Requirements– Computer Skills:
· Possess a strong working knowledge Microsoft Office Suite including Internet Explorer, Outlook, Excel and Word.
Requirements– Other:
  • Strong customer service orientation
  • Cheerful disposition
  • Strong problem-solving orientation
  • Technical knowledge or technical aptitude
  • Strong listening and oral communication skills
  • Team orientation
  • Organizational skills

Apply: Send CV to [email protected] with covering letter

Thank you