We are recruiting to fill the position of:

Job Title: Customer Relationship Officer (CRO)

Gender : Female/Male

Job Location: Lagos, Nigeria

Reporting to: Business Development Manager (BDM)

Job Overview
The candidate will be responsible for assisting the BDM in managing the company s interactions with current and future customers, relate with the population, organize, synchronize sales, marketing, customer service and technical support.
Job Description

  • Work with the team to develop and maintain a customer-focused attitude toward activities, improving customer lifetime value.
  • Maintaining a strong knowledge of products and services of the company
  • Interact with customers and partners to provide and process information in response to inquiries, concerns and requests about products and services.
  • Cross sell products more effectively.
  • Help the BDM close deals faster.
  • Simplify marketing and sales process by tracking end to end sales process.
  • Discover new customers.
  • To assist the BDM with ideas and further development of the CRM and Website leading to continuous improvement.
  • Increase Company s revenues.


Qualification

  • B.Sc, B.A, HND in any course preferably Engineering degree in telecom.
  • Experience: 3 to5 years Sales/ Marketing/ Business development.


Skills

  • Fluency in English.
  • Excellent oral communication skills, interpersonal skills and superb listening skills.
  • Knowledge of sales and outstanding relationship building skill.
  • Must be able to work accurately, under pressure, to meet strict deadlines.
  • Knowledge of telecom solution product and services will be an added advantage.
  • Proficient in Microsoft application.



APPLY HERE


Application Deadline: 29th November, 2013