Career for Customer Relationship Officer (CRO) at Telenotica Limited

We are recruiting to fill the position of:

Job Title: Customer Relationship Officer (CRO)

Gender : Female/Male

Job Location: Lagos, Nigeria

Reporting to: Business Development Manager (BDM)

Job Overview
The candidate will be responsible for assisting the BDM in managing the company s interactions with current and future customers, relate with the population, organize, synchronize sales, marketing, customer service and technical support.
Job Description

• Work with the team to develop and maintain a customer-focused attitude toward activities, improving customer lifetime value.
• Maintaining a strong knowledge of products and services of the company
• Interact with customers and partners to provide and process information in response to inquiries, concerns and requests about products and services.
• Cross sell products more effectively.
• Help the BDM close deals faster.
• Simplify marketing and sales process by tracking end to end sales process.
• Discover new customers.
• To assist the BDM with ideas and further development of the CRM and Website leading to continuous improvement.
• Increase Company s revenues.

Qualification

• B.Sc, B.A, HND in any course preferably Engineering degree in telecom.
• Experience: 3 to5 years Sales/ Marketing/ Business development.

Skills

• Fluency in English.
• Excellent oral communication skills, interpersonal skills and superb listening skills.
• Knowledge of sales and outstanding relationship building skill.
• Must be able to work accurately, under pressure, to meet strict deadlines.
• Knowledge of telecom solution product and services will be an added advantage.
• Proficient in Microsoft application.

APPLY HERE


Application Deadline: 29th November, 2013