A lil' tip to whom it may concern: In the role play scenario, not every issue or correspondence should be attended to necessarily by . must know how to prioritize correspondence and delegate problems. must have ª clear understanding of levels of responsibilities. For example, As ª General Manager, an employee who has drinking problems is not directly responsible to but rather to the Personel Manager, who is in turn responsible to . Hence, if asked what to do in this case as ª G.M, coin your answer from Ð fact that the personel manager is in the position to guide your decision. Jst be very creative about the whole process and ?'m sure guys will do well. Goodluck!