1.) Ticketing And Reservation
Officer:
The Role:
The role will be responsible for
selling of tickets to passengers
and providing information on
routes and fares.
Responsibilities:
Must be familiar with schedules
and be able to answer questions
about travel times.
Make reservations and booking
for passengers as requested.
Give accurate sales report.
Must be able to help
passengers who missed a flight
or connection to reschedule
their travel plans and get them
to their destination as quickly as
possible in line with
company’s policy and
procedure
Requirements:
Candidate must possess degree
in any discipline.
Additional qualification in
Ticketing and Reservation is an
added advantage
Must be between the ages of 21
- 35.
Must have at least 2 years
working experience in customer
relation role.
Numerical and analytical skill is
need.
Exceptional organizational and
time management is required.
Strong emotional resilience.
2.) Corporate Sales Manager:
The Role:
Responsible for the
implementation and development
of sales target as well as
delivering professional and
excellent customer Care Service.
Responsibilities:
Generate maximum profitable
revenues and passenger volumes
through directing and focusing
the sales team to an agreed
plan and activity.
Be able to sell the airline brand
to customer
Carry out extensive research in
identifying new business
opportunities.
Constantly seek new ventures
and avenues of a commercial
nature that will help the
realization of the company's
goals
Establish key relationships with
corporate clients and agencies
to ensure maximum exposure
and increase revenue
Generate manpower training for
sales staff
Implement the ticket sales
accounting system and control E-
ticket system Report ticket sales
result
Network with travel agents
around the country and
engage in promotion campaigns
Monitor promotional campaigns
mounted by the airline and
prepare report.
Negotiate travel agent
commission rates and set up
travel agents contracts.
Locate and set up selling points
Conduct sales forecasts and
identify special periods
Understanding the competitive
market place and implementing
approaches to ensure
the company ahead.
Ensuring the Sales team are
developed effectively and
generate a culture of high
quality standards and pro-active
selling.
Requirement:
A degree in Sales or related
discipline Postgraduate
qualifications is an added
advantage.
Must be between the ages of 35
- 40
Must have extensive working
experience of over 8 years in a
commercial airline management
position is an added advantage.
Must have high degree of
commercial awareness with the
ability to grasp complex business
issues
Well-developed knowledge of
competition and transaction.
Be able to build trust with
people.
Must be result driven.
3.) Communications Manager:
The Role:
The purpose of the role is to
enhance the company profile
through Corporate
Communication with specific
responsibility for the
development and implementation
of a Public Relations Plan
covering corporate and brand
media relations, events and
sponsorship and website copy.
Responsibilities:
Develop a relationship with all
relevant media news contacts in
order to achieve proactive press
coverage for the airline brand,
personnel and products at every
opportunity.
Develop and implement a crisis
management programme for the
airline in the event of any
negative media coverage.
Identify key spokespeople for
the airline and be prepared to
brief them at short notice.
Develop and maintain a good line
of communication with the key
aviation press contacts in order
to encourage regular and
positive media coverage within
the industry.
Encourage a wider target
audience readership by
developing creative media
opportunities including lifestyle
and travel.
Maintain all website copy,
updated regularly to include new
product brand and corporate
information. Newsletter updates
to be provided on a regular
basis.
Developing partnerships with
local and international Media and
News agencies to ensure
relevant articles are published in
record time.
Requirements:
Bachelors degree in Marketing /
communications / Journalism. Age
limits must be between the ages
of 35 - 40.
Must be chartered member of
Nigeria Institute of Public
Relations
Minimum of 5 years experience in
PR and Corporate
Communications in the airline
industry is an added advantage.
Excellent communication,
presentation and interpersonal
skills.
Excellent witing skills.
Ability to gain a thorough
knowledge of the company’s
products and attributes and to
communicate these to a wide
media audience.
Exceptional organizational skills.
Strong Media Relations
Application Closing Date:12th
September, 2012
Method Of Application:Interested
candidates should send their
applications and detailed CV
to:[email protected]