Arik Air Recruiting!

Arik Air, West and Central
Africa's largest carrier, seeks
the services of experienced and
competent candidates to fill the
following existing vacant
positions in its Ground
Operations Department.
1.) Passenger Service Agent
The Role:
The Passenger Service Agent's
role is to provide front-line
customer information and
service to a high volume of
passengers. He/she must have
the ability to focus on the needs
of passengers and act to ensure
they are met.
Responsibilities:
Direct and assist all departing
passengers at the Check-in
counters and/or boarding
gates.
Assist all passengers with
flight information
Keep check-in area clear by
directing passengers to their
destinations
Coordinate with Ramp Agents,
aircraft arrival/departure
times or any other passenger
useful information
Render excellent Customer
service and care
Requirements:
The candidate should possess
B.SC in any discipline.
Must have at least 2 years
working experience in
customer relation role
Must be between the ages of
21 - 33
Working experience on the
same role will be an added
advantage
Must be Customer focus
2.) Baggage Handler
The Role:
Ensure that all passenger
baggage is safely loaded /
unloaded from the aircraft and
to assist other baggage
handlers to perform their job
accordingly.
Resposibilities:
Load baggage into and unload
baggage from the aircraft,
Ensure that bags are loaded
for designated flight.
Ensure that there are no
leakages, damage or
improper loading of baggage.
Requirement:
Candidate must possess SSCE
At least one (1) year working
experience on similar role will
be an added advantage.
Candidate should be between
the ages of 21 - 35.
Should be able to ensure
that no bags are tampered
or damage.
Must pay attention to detail.
3.) Turn Around Co-ordinators
The Role:
Co-ordination of all functions
required during ground handling,
enabling safe, secure and
punctual aircraft turnaround
times in accordance with the
Ground Operations Manual and
the relevant CAA regulations.
Responsibilities:
Direct ground handling
activities to ensure delivery
of safe and punctual
aircraftturnaround.
Responsible for ramp safety
and security of equipments
attached to the aircraft for
the purpose of ground
service.
Coordinate and direct all
operational activities,
including loading/unloading,
fuelling, boarding.
Ensure proper crew briefing
including the provision of
weather forecast and other
relevant information.
Perform weight and balance
tasks to assigned flights in
accordance with the relevant
operations manuals.
Perform flight watch and
monitoring to ascertain the
position of assigned flights at
all times and keep OCC
informed of any expected
delays or disruption to the
schedule.
Ensure the compilation of all
operational statistics and the
efficient storage of relevant
flight files.
Requirements:
A Bachelor’s degree in any
discipline
Dispatcher’s license and
Certificate in load control are
added advantage.
Must be between the ages of
21 - 35
Must have at least 2 years
working experience in a
similar role.
Must have analytical skills,
and be able to adapt to
different situations,
Good knowledge of airport
operations.
4.) Catering Supervisor
The Role:
Major responsibility is the
management of on board
catering without any shortfall or
damage, cleaning contracts and
flight entertainment
Responsibilities:
Confirm what should be
loaded into an aircraft base
on route.
Oversees the sealing and
loading of meal into a trolleys
or canisters.
Ensure that catering items
are not diverted to illegal
point.
Ensures that ramp safety
procedures and regulations
are observed.
Provide cost benetit analysis
pertinent to simulations
Requirements:
Must have at least OND
2 years working experience
on the same role will be an
added advantage.
Must be between the ages of
21 - 35.
Must have good leadership
skill.
Must be able to be
anticipated and Prioritized.
Pay Attention to details.
Entrepreneurial innovation
traits
Achievement drive.
Must be Proactive.
5.) Catering Loader
The Role:
Responslble for all aspects of
catering line operations including
loading and unloading of catering
items equipment
Responsibilities:
Ensure that meals loaded into
an aircraft are in line with
schedule/flight programme.
Assist in packing of airline
catering as per specification.
Ensure that meal loaded in
trolleys or canisters are
sealed properly
Assist in all flight
documentations-delivery slip,
flight reports, seal records,
etc according to procedures.
Comply with all ramp safety
procedures and regulations.
Offloading and loading of
catering according to aircraft
loading plans and
specification.
Assist in the handover of
catering to crew according to
rules and regulations.
Requirements:
Must have SSCE or its
equivalent.
Working experience on similar
role will be an added
advantage.
Must be between the ages of
21 - 35
Must pay attention to detail.
Ready to work with little or
no supervision
Must be trustworthy.
6.) In Flight Catering Hi-Lift
Driver
The Role:
Responsible for the operation of
the catering Hi-lift.
Responsibilities:
Ensures the cleanliness/
serviceability of the Hi—lift
and other catering vehicles
ensuring their optimum
functionality.
Identifies and report all faults
to the maintenance dept.
Cooperates with the
hydraulic mechanics in
maintaining the vehicle
maintenance records.Assist in
packing of airline catering as
per specifications-TSU etc.
Assist in all flight
documentations-delivery slip,
flight reports, seal records,
etc according to procedures.
Observe all ramp safety
procedures and regulations.
Sealing and offloading/loading
of catering according to
aircraft loading plans and
specification.
Assist in the handover of
catering to crew according to
rules and regulations.
Requirement:
Valid driving license and WAEC
Must have at least two years
working experience
Must be between the ages of
25 - 35
Must have good interpersonal
skill.
Application Closing Date:12th
September, 2012
Method Of Application:Interested
candidates should send their
applications and detailed CV
to:aviationgroundoperations@
arikair.com

1.) Ticketing And Reservation
Officer:
The Role:
The role will be responsible for
selling of tickets to passengers
and providing information on
routes and fares.
Responsibilities:
Must be familiar with schedules
and be able to answer questions
about travel times.
Make reservations and booking
for passengers as requested.
Give accurate sales report.
Must be able to help
passengers who missed a flight
or connection to reschedule
their travel plans and get them
to their destination as quickly as
possible in line with
company’s policy and
procedure
Requirements:
Candidate must possess degree
in any discipline.
Additional qualification in
Ticketing and Reservation is an
added advantage
Must be between the ages of 21
- 35.
Must have at least 2 years
working experience in customer
relation role.
Numerical and analytical skill is
need.
Exceptional organizational and
time management is required.
Strong emotional resilience.
2.) Corporate Sales Manager:
The Role:
Responsible for the
implementation and development
of sales target as well as
delivering professional and
excellent customer Care Service.
Responsibilities:
Generate maximum profitable
revenues and passenger volumes
through directing and focusing
the sales team to an agreed
plan and activity.
Be able to sell the airline brand
to customer
Carry out extensive research in
identifying new business
opportunities.
Constantly seek new ventures
and avenues of a commercial
nature that will help the
realization of the company's
goals
Establish key relationships with
corporate clients and agencies
to ensure maximum exposure
and increase revenue
Generate manpower training for
sales staff
Implement the ticket sales
accounting system and control E-
ticket system Report ticket sales
result
Network with travel agents
around the country and
engage in promotion campaigns
Monitor promotional campaigns
mounted by the airline and
prepare report.
Negotiate travel agent
commission rates and set up
travel agents contracts.
Locate and set up selling points
Conduct sales forecasts and
identify special periods
Understanding the competitive
market place and implementing
approaches to ensure
the company ahead.
Ensuring the Sales team are
developed effectively and
generate a culture of high
quality standards and pro-active
selling.
Requirement:
A degree in Sales or related
discipline Postgraduate
qualifications is an added
advantage.
Must be between the ages of 35
- 40
Must have extensive working
experience of over 8 years in a
commercial airline management
position is an added advantage.
Must have high degree of
commercial awareness with the
ability to grasp complex business
issues
Well-developed knowledge of
competition and transaction.
Be able to build trust with
people.
Must be result driven.
3.) Communications Manager:
The Role:
The purpose of the role is to
enhance the company profile
through Corporate
Communication with specific
responsibility for the
development and implementation
of a Public Relations Plan
covering corporate and brand
media relations, events and
sponsorship and website copy.
Responsibilities:
Develop a relationship with all
relevant media news contacts in
order to achieve proactive press
coverage for the airline brand,
personnel and products at every
opportunity.
Develop and implement a crisis
management programme for the
airline in the event of any
negative media coverage.
Identify key spokespeople for
the airline and be prepared to
brief them at short notice.
Develop and maintain a good line
of communication with the key
aviation press contacts in order
to encourage regular and
positive media coverage within
the industry.
Encourage a wider target
audience readership by
developing creative media
opportunities including lifestyle
and travel.
Maintain all website copy,
updated regularly to include new
product brand and corporate
information. Newsletter updates
to be provided on a regular
basis.
Developing partnerships with
local and international Media and
News agencies to ensure
relevant articles are published in
record time.
Requirements:
Bachelors degree in Marketing /
communications / Journalism. Age
limits must be between the ages
of 35 - 40.
Must be chartered member of
Nigeria Institute of Public
Relations
Minimum of 5 years experience in
PR and Corporate
Communications in the airline
industry is an added advantage.
Excellent communication,
presentation and interpersonal
skills.
Excellent witing skills.
Ability to gain a thorough
knowledge of the company’s
products and attributes and to
communicate these to a wide
media audience.
Exceptional organizational skills.
Strong Media Relations
Application Closing Date:12th
September, 2012
Method Of Application:Interested
candidates should send their
applications and detailed CV
to:[email protected]

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