Our client is a new e-commerce startup based in Lekki, Nigeria and is currently looking for an Ecommerce Business Manager. If you're looking for a completely new and exciting challenge within Ecommerce then look no further. This is an opportunity to truly grow and excel your career in a fast-paced, startup environment.
In this role you will oversee the day-to-day customer experience, working with key members of staff to ensure a positive delivery of service and to enable working toward company growth through a range of marketing opportunities/activities.

Key Responsibilities:


  • Report and monitor sales, key metrics and promotions.
  • Merchant Acquisition to the platform across the different product categories
  • business development focusing on but not limited to acquiring strategic/high profile merchants.
  • building and maintaining successful long-term relationships with these strategic merchants.
  • Work closely with customer service team to ensure delivery of an outstanding service.
  • Work with other members of management team to develop long and short term business goals.
  • Work with the content team to optimise the website customer experience/journey, feeding into decisions on content and layout across the site.
  • Liaising with external stakeholders and freelancers to ensure workflow is well delivered.
  • Be a driving force behind the growth of the platform implementing opportunities for growth.
  • General office management.
  • Undertake annual performance reviews & oversee the hiring needs of the business.
  • Working alongside the logistics team as to continually improve ways in which to improve the service for the customer.
  • Create and implement business plans for online sales, and work with marketing department to develop promotional strategies.
  • Oversee site updates, processes, security, software, and servers, keeping technology up to date.
  • Analyze website statistics to evaluate success of sales strategies and improve customer experience.

The Candidate:


  • Minimum of 1 year of experience within E-Commerce and Business Management.
  • Highly organised to ensure smooth running of daily operations.
  • Analytical and strong numerical and reporting skills.
  • Strong attention to detail.
  • An entrepreneurial mind.
  • Drive, enthusiasm and passion for the brand.
  • A passion and flair for food.
  • Experience of management, hiring and human resource management.
  • Great problem solving skills.
  • Logistically minded.
  • Natural flair, imagination and creativity to be able to develop new business ideas.
  • Experience of working within a start-up environment.
  • Retail & customer service experience.
  • An understanding of the challenges faced in an ecommerce/start-up environment.
  • Proven business acumen and understanding of financial data.


Send CV to [email protected]