Full-Time
System Administrator
in A Reputable Telecommunications Company in Lagos


Industry
ICT / Telecommunications

Specialization
Information Technology

Minimum Qualification
Degree

Required Experience
5 - 7 years

Application Deadline
2 months from now
Job Description
A reputable telecommunications company requires the services of a qualified candidate to fill this position

Location: Lagos

Responsibilities
Service Management & Helpdesk Support:
Supports all users to resolve all issues, source for hardware and material for users to work
Supervises the help desk user support service to minimise downtime in PC environments, ensuring effective resolution of Helpdesk and Adhoc Issues within agreed IT & S SLA.
Manages vendors and resolves 3rd level support issues
Co-ordinates activities between the department and contractors providing market research, supporting negotiations and monitoring of contractor performance
Administers all Systems within the Doman including installations, patch management, Anti-Virus, Antemedia for visitor network access
Upgrades and configures system software that supports HTN infrastructure applications or Asset Management applications per operational needs
Maintains operational, configuration, or other procedures for systems and SLAs
Performs periodic performance reporting to support capacity planning
Performs ongoing performance tuning, hardware upgrades, and resource optimization as required
Provides user support service for business application such as Exchange, SharePoint, LYNC, SAGE
Performs regular security monitoring to identify any possible intrusions.
Creates, changes, and deletes user accounts per request
Management of Data Center Infrastructure and Activities:
Maintains proper health and state of data enter equipment and environment.
Ensures adequate supply of power to systems, cleanliness of data centre, and right atmosphere for system performance.
Ensures all policy issues and processes are implemented and action points from audit taken to clear up Non-Compliance issues
Recommend continuous improvements to processes and procedures
Performs daily backup operations, ensuring all required file systems and system data are successfully backed up to the appropriate media, recovery tapes or disks are created, and media is recycled and sent off site as necessary
Ensures proper monitoring of Disaster recovery solutions deployed in line with HTN IT Strategy, capacity and resource planning.
Provides support for IT Projects including planning, installation, documentation and effective reporting of activities and processes
Provide support for functions during off hours including evenings and weekends
Performs other duties as assigned by the direct reports.

Qualifications and Requirements:
4-6 years of practical experience and knowledge of Microsoft Active Directory, DNS, Exchange 2003, 2007 or 2010 is required
Windows Shell scripting and implementation of Group Policy
Knowledge of Microsoft SharePoint, Office Communicator or LYNC required
Network topology and knowledge of client/server architecture desirable
Appreciation for Information security and Disaster Recovery
At least 3 years extensive core system and desktop support experience.
Knowledge of backup and recovery initiatives
Good oral, written and interpersonal communication skills with the ability to carry out instructions and instruct others,
Ability to interpret and /or discuss information with others, which involves terminology or concepts not familiar to users
Excellent interpersonal and relationship building skills
Excellent organisational and time management skills.
Advanced skills in computer terminal and personal computer operation, including word processing, spreadsheet
Advanced Microsoft computer skills to meet production needs of the position.
Ability to work with no supervision and under pressure while performing duties.
Ability to deal with people and IT problems involving multiple facets and variables in standardised situations.


You can also apply to this job from your e-mail box by sending your CV to [email protected]
http://www.jobberman.com/job/168623/...tions-company/