IT Supervisor

**fideliaoneal** · Jan 19th, 17, 11:46 am

OBJECTIVES The IT Supervisor will be responsible for current IT and communications network and systems, providing a strategic overview to meet future business and system needs whilst managing a team to ensure seamless service. The IT Supervisor will oversee any Information System installations ensuring back up systems operate effectively. Purchasing software and hardware providing the Information Technology infrastructures for head office and stores, contribute to organizational policy regarding quality standards and strategic planning related to IT systems. MAIN RESPONSIBILITIES • Responsible for budgeting of IT requirements for planning and cost saving purposes alongside the IT team in order to identify division requirements • Control and maintenance of cameras and follow up any incident with relevant reports • Lost Prevention Analysis, Reports and Projects to reduce the losses • Purchase software, peripherals, services or hardware for all departments, ensuring purchases are within budget, user friendly and allow end users to complete jobs successfully • Negotiate and administer supplier contracts and service agreements to allow best value for money and optimization of current contracts through regular interaction • Communicate regularly with department heads and users of IT systems to identify any issues, concerns or requirements that can then be planned and coordinated as required • Assist department managers with any IT related queries to allow improved understanding and allowing suggestions for improved digital security • Manage the deployment, monitoring, maintenance, development, upgrade and support of all current IT systems, including PC’s, databases, software applications and peripherals for all employees • Manage any IT projects providing strategic input, guidance and management from end to end allowing technical knowledge to be shared and enhancing end user performance • &nbspevelop standard operating procedures and best practices to ensure knowledge is retained within the business, but also to further aid with any queries or future improvements across departments • &nbspevelop protocols and guidance to employees and end users allowing efficiencies and also making sure there are realistic timeframes and expectations created • Initiating, coordinating and enforcing systems and procedures for IT department to ensure uniform practice and compliance • Maintain organizational effectiveness through defining, delivering and supporting strategic plans for IT related strategies, providing insight in all aspects including financial, operational, service level etc. • Coordinate resources and timetables for departments when undergoing any projects alongside them, allowing measurable outcomes and realistic timeframes REQUIREMENTS • Bachelor’s Degree in Information Technology or Information Systems • Minimum of 5 years experience in a similar role • Fluency in English is a must MODE OF APPLICATION Interested Candidates/Applicants should forward a Copy of their CVs to the HR: [email protected] Only the shortlisted candidates will be contacted.

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