Topic: Senior Advocacy Specialist in Microsoft Nigeria in Lagos

Full-Time
Senior Advocacy Specialist
in Microsoft Nigeria in Lagos



Industry
ICT / Telecommunications

Specialization
Customer Service and Consulting/Business Strategy & Planning

Minimum Qualification
Degree

Required Experience
5 - 7 years

Application Deadline
Wednesday
Job Description
You have unique experiences, skills and passions—and we believe you can bring them all to Microsoft for a rich, rewarding career and lifestyle that will surprise you with its breadth and potential.
Just imagine the excitement and satisfaction of what you can do, where you can go, and the difference you can make with the resources of Microsoft behind you.

Responsibilities
This role will have WECA countries’ coverage. The Advocacy Specialist (AS) role offers an opportunity to build incremental value for our customers and partners to increase their confidence and loyalty to Microsoft. The Advocacy Specialist role will focus groups of issues and/or groups of specific customers and will be able to upsell the overall //GetHelp experience. The Senior Advocacy Specialist position is focused on researching and managing complex, mission critical customer & partner issues with a focus on developing relationships with internal field roles - AM, PAM, TAM,…).
Understand current business processes & tools which impact our customers. Demonstrate In depth knowledge for different top segments such as SMSP, EPG and Services
Proven successful cross group collaboration skills & work with the necessary owners internally to resolve any issues, and fix processes, demonstrated ability to identify problems, determine root cause, collect data from various sources and determine an acceptable solution which meets all Microsoft and the Customer/Partners business needs. Takes a structured and systematic approach to investigating and solving problems - Must demonstrate problem-solving abilities, particularly when confronted with time-sensitive issues that require collaborative evaluation & resolution across team boundaries.
Systematically and simultaneously analyze the implications of customer/partner issues and required solutions across multiple customer service areas on behalf of Microsoft Business Groups, Product Groups, and Partners
Identify systemic issues and work with corporate business owners to implement changes that promote and increase positive customer and partner satisfaction and use this data to identify trends and key issues
Proactively make recommendations to decrease volumes of escalations and complaints.
Share information and knowledge with the other team members, business owners, and the wider CSS community to reduce the number of repeated Customer & Partner issues.
Addressing the most sensitive and complex issues while honoring the customer/partner perspective throughout the GetHelp escalation process.
Manage Review Board appeals end to end. Initiate influence across organizational boundaries to deliver customer resolutions while bringing focus and accountability to Microsoft product and services across the company. Influence and negotiate across organizational boundaries to bring focus and accountability that will enhance Microsoft’s product and services.
Demonstrates an understanding of critical issues that need resolution before problems can be solved
Communicated appropriately to the specific audience (including directors) in a variety of situations, and escalated as required, which resulted in effective communication. Demonstrated prioritization skills and manage effective communication across multiple programs and business groups while advocating on behalf of the customers, in conjunction with executive members of the Customer Advocacy Review Board. This involves targeted Executive level presentation and negotiation skills.
Ensure alignment of GetHelp program strategy and direction with the overall Customer Service (CS) mission.
Systematically considers the implications of problems and solutions in more than one domain at a time and does not solve a problem in one domain in a way that causes a problem in another.

Qualification/Experience
Bachelor’s Degree or equivalent experience
Experience of presenting, influencing and negotiating with senior managers and directors.
Effective negotiation skills across culture, distance and proven ability to handle difficult and/or sensitive situations involving the most critical & politically charged situations.
Active team player.
Achieves results that are highly dependent on collaboration, teamwork, & the ability to effectively balance short & long-term needs on a broader scale.
Excellent communication (both written & verbal presentation) skills.
Creates plans & schedules that span multiple services.
Able to suggest multiple solutions to major, complex problems.
Passion for solving customer issues
Integrity and honesty
Open and respectful
Willing to take on big challenges
Self-critical, questioning

How to Apply
Interested candidates should apply within

http://www.jobberman.com/job/171995/...osoft-nigeria/

Full-Time
AM Commercial FSI Manager
in Microsoft Nigeria in Lagos


Industry
ICT / Telecommunications

Specialization
Real Estate / Property

Minimum Qualification
Degree

Required Experience
3 - 5 years

Application Deadline
2 weeks from now
Job Description
You have unique experiences, skills and passions—and we believe you can bring them all to Microsoft for a rich, rewarding career and lifestyle that will surprise you with its breadth and potential.
Just imagine the excitement and satisfaction of what you can do, where you can go, and the difference you can make with the resources of Microsoft behind you.

Responsibilities
The Corporate Account Manager (AM) role adds value to Microsoft by delivering a well-managed, profitable and growing business produced through relationship excellence and sales excellence practices where the customer views the AM as trusted advisor.

Qualification/Experience
3-5 years of related experience
Bachelor’s Degree / MBA/Master’s Degree

How to Apply
Interested candidates should apply within

http://www.jobberman.com/job/172001/...osoft-nigeria/

Full-Time
Digital Advert Sales Manager
in Vconnect in Abuja



Salary Range
₦1,000,000.00 to ₦3,000,000.00 per annum

Industry
ICT / Telecommunications

Specialization
Sales/Business Development

Minimum Qualification
Degree

Required Experience
1 - 3 years

Application Deadline
2 months from now
Job Description


Vconnect is Nigeria’s largest local search engine, part of a group which has more than 10000 employees. Vconnect is the simplest and most cost-effective way for Nigerian to local business information. We work across the internet, SMS, fixed land and mobile telephone networks. More importantly, we don’t charge premium rate to use our service. We are into existence to fill the information gap which existed between customers and their finding products/services in Nigeria. We want to engage a smart, innovative and self-driven person.

Responsibilities:
Meeting clients to discuss their advertising needs.
Working with account planners to devise a campaign that meets the client’s brief and budget.
Briefing the creative team who will produce the adverts.
Negotiating with clients, solving any problems and making sure deadlines are met.
Keeping in contact with the clients.

Qualifications/Experience:
Minimum qualification is Degree.
Has at least 1-3 years prior experience.
Two years prior experience in Media Sales such as newspaper, magazine, online advert space-selling is a must have.
Good spoken and written communication skills.
Strong presentation and negotiation skills.
Confidence, tact and a persuasive manner.
Good organizational and time management skills.
Good ‘people skills’, for working with a range of colleagues and clients.
A willingness to work long hours, often under pressure.
Manage the team and deliver results.


You can also apply to this job from your e-mail box by sending your CV to [email protected]

http://www.jobberman.com/job/172021/...r-at-vconnect/

Full-Time
Public Sector ATS
in Microsoft Nigeria in Abuja



Industry
ICT / Telecommunications

Specialization
Sales/Business Development

Minimum Qualification
Degree

Required Experience
3 - 5 years

Application Deadline
2 weeks from now
Job Description
You have unique experiences, skills and passions—and we believe you can bring them all to Microsoft for a rich, rewarding career and lifestyle that will surprise you with its breadth and potential.
Just imagine the excitement and satisfaction of what you can do, where you can go, and the difference you can make with the resources of Microsoft behind you.

Responsibilities
Gather a 360° Customer Insight profile, incl. IO, IT and Application Platform, and the Partner and Competitive landscape.
Build Trusted Technology Relationships with the TDM, in particular with the CIO, CSO, CTO and their direct reports.
Drive Realized Platform Value, by driving a Deployment and Adoption Strategy, and orchestrating Resources from the STU (SSP/TSP), Microsoft Services and Partners for Execution.
Initiate Growth by Competitive Displacement, by building a qualified competitive pipeline, initiating Capability Led (IO) Conversations, supporting Application Platform (BGA/AGA) Engagements, and leveraging the Microsoft Account Planning process.

Qualification/Experience
Bachelor's Degree
3-5 years of related experience
Professional training/certification in:
Sales and Partner management, complex sales training (i.e. Miller Hyman, Spin, Michael Bosworth, Holden, etc.), sales methodologies (equivalent to MSSP),
Broad evangelism through events (presentation skills),
Effective marketing tactics,
CRM (Siebel or other).

How to Apply
Interested candidates should apply within

http://www.jobberman.com/job/172008/...osoft-nigeria/

Full-Time
Partner Technology Advisor
in Microsoft Nigeria in Lagos



Industry
ICT / Telecommunications

Specialization
Engineering, Information Technology and Sales/Business Development

Minimum Qualification
Degree

Required Experience
3 - 5 years

Application Deadline
2 weeks from now
Job Description
You have unique experiences, skills and passions—and we believe you can bring them all to Microsoft for a rich, rewarding career and lifestyle that will surprise you with its breadth and potential.
Just imagine the excitement and satisfaction of what you can do, where you can go, and the difference you can make with the resources of Microsoft behind you.

Responsibilities
Partner technical sales capacity development:
Support the Partner Account Manager (PAM) in Partner business planning, Partner portfolio development, sales pipeline reviews, periodic business reviews, as well as other areas where the PTA’s knowledge of the Partner could be of assistance in impacting the Partner business and relationship.
Assess Microsoft Partner technology sales capacity by using a consistent process, applying an established set of criteria to provide a foundation for the Microsoft Partner’s development plan, and establish “gives and gets” with the Partner.
Present solutions and product technical knowledge in one-to-one, one-to-few, and one-to-many engagements.
Co-selling with Microsoft Partners:
As a part of Partner development, engage with Microsoft Partners on first sales opportunities with new solution practices or with new versions of Microsoft technologies.
Coach Microsoft Partners on effective product demonstration techniques and tools, as well as demonstrate the products when necessary to instruct Microsoft Partners on effective demonstration techniques.
Support Microsoft Partners in the competitive sales engagement process.
Provide guidance on optimal technical solutions to both customers and Partners.
Evangelize Microsoft solutions:
Present in 1:Few and 1:Many engagements and events.
Support new product launches or strategic initiatives with Partners in the SMS&P space.

Qualification/Experience
3 - 8 years related experience
Bachelor’s Degree (B.S./B.A.)
Training / Certification: None required, though the following would be an advantage:
Technology certifications: Technology certifications: Microsoft Certified IT Professional (MCITP), Microsoft Certified System Engineer (MCSE), Microsoft Certified System Administrator (MCSA), Microsoft Certified Professional (MCP), Microsoft Certified Technical Specialist (MCTS), Certified Information Systems Security Professional (CISSP)
Experience in selling to Business Decision Makers highly desired.
Ability to manage complex technology sales and enablement efforts.
Keen understanding of consultative solution selling skills.
Strong business intelligence.
Understanding of the services model.
Successful and proven performance in leveraged sales or business development.
Teamwork and communication skills are critical.
Technical knowledge of Microsoft’s products & channel model.

How to Apply
Interested candidates should apply within

http://www.jobberman.com/job/172009/...osoft-nigeria/

Full-Time
National Technology Officer
in Microsoft Nigeria in Lagos



Industry
ICT / Telecommunications

Specialization
Sales/Business Development

Minimum Qualification
Degree

Required Experience
10 - 15 years

Application Deadline
2 weeks from now
Job Description
You have unique experiences, skills and passions—and we believe you can bring them all to Microsoft for a rich, rewarding career and lifestyle that will surprise you with its breadth and potential.
Just imagine the excitement and satisfaction of what you can do, where you can go, and the difference you can make with the resources of Microsoft behind you.

Responsibilities
The National Technology Officer (NTO) role is responsible for external outreach and engagement with technology policy elites, leading academics and government decision makers with the objective of enabling the creation, or maintenance, of a technology policy environment which supports the subsidiary's growth objectives.

The NTO will develop, in conjunction with the subsidiary leadership team, an engagement strategy which addresses existing and emergent technology policy issues which impact Microsoft’s business model and capacity to grow. These engagement strategies will have a significant and material impact on the subsidiary's mid to long term growth prospects and recognize that a failure to address emerging technology policy issues can lead to government policy making and intervention which severely restricts Microsoft’s freedom of action in its local markets and around the world.

Qualification/Experience
10+ years
PhD / Bachelor's Degree
Knowledge, Skills and Abilities: Must be experienced and proficient in the role of education in social and economic development and with the public sector (government, education, or public health) environment in general. Actual K-12 or higher education experience is highly recommended and preferred. Must be viewed within the Public Sector or within the industry as a credible, technical expert.

How to Apply
Interested candidates should apply within

http://www.jobberman.com/job/172005/...osoft-nigeria/

Full-Time
OEM Named & Reseller PAM
in Microsoft Nigeria in Lagos



Industry
ICT / Telecommunications

Specialization
Sales/Business Development

Minimum Qualification
Degree

Required Experience
5 - 7 years

Application Deadline
2 weeks from now
Job Description
You have unique experiences, skills and passions—and we believe you can bring them all to Microsoft for a rich, rewarding career and lifestyle that will surprise you with its breadth and potential.
Just imagine the excitement and satisfaction of what you can do, where you can go, and the difference you can make with the resources of Microsoft behind you.

Responsibilities
The OEM Named PAM is responsible for the execution Microsoft’s Area/Subsidiary and worldwide Named & OEM Reseller strategy. The Partner Account Manager - OEM Named & Reseller delivers account management, marketing, and some operations expertise to Microsoft’s OEM Named & Reseller (System Builders, Resellers, and Sub-Distis) partners and should enable them to drive positive performance and grow their business year over year. The Partner Account Manager - Named & Reseller leverages “One Microsoft” to generate innovation and thought leadership and is responsible for a thorough understanding of the OEM business environment and competition.

Qualification/Experience
5 - 8 years of related experience
Bachelor’s Degree (B.S./B.A.) / Master's Degree
Training / Certification: Sales, marketing and services
Knowledge / Skills: This role requires:
Self-motivation.
Strong commercial business acumen and entrepreneurial spirit.
Results-orientation.
Excellent judgment and decision making skills.
Proficient communication at senior levels internally and externally (and proven impact at these levels).

How to Apply
Interested candidates should apply within

http://www.jobberman.com/job/172004/...osoft-nigeria/

Full-Time
Partner Segment Manager
in Microsoft Nigeria in Lagos



Industry
ICT / Telecommunications

Specialization
Sales/Business Development

Minimum Qualification
Degree

Required Experience
5 - 7 years

Application Deadline
2 weeks from now
Job Description
You have unique experiences, skills and passions—and we believe you can bring them all to Microsoft for a rich, rewarding career and lifestyle that will surprise you with its breadth and potential.
Just imagine the excitement and satisfaction of what you can do, where you can go, and the difference you can make with the resources of Microsoft behind you.

Responsibilities
The purpose of the Partner Segment Manager is to develop priority partner audiences at along the partner lifecycle and activate those partners at scale to use, sell and deploy Microsoft technologies. The role is the successor to and amalgamates the functions of the Partner Marketing Manager (PMM) and Channel Audience Manager (CAM) as well as in some cases the Partner Strategy & Programs Software + Services functions defined in FY10. While some of the functions from the CAM, PMM S+S roles remain specifically around the need to influence partner audiences, channel transformation and campaign management, this new role grounds these activities within the partner lifecycle in a broader context.
The mission of the Partner Strategy and Program Group is to build and activate the subsidiary managed partner portfolio and to grow the overall share of partners in market using, selling and deploying Microsoft technology. The team is aligned along the classic partner lifecycle in order to insure that the effort the team leads supports the established sales motions for Corporate Accounts (CA), Small and Medium Business / Distribution (SMB&D) and the Partner sales team. Functionally, the PS&P team performs its mission through leadership of the PLT, execution of the to/thru partner marketing engines, management of the MPN program and online services as well as channel development and transformation.

Qualification/Experience
5 - 8 years of related experience
MBA /Bachelor’s Degree (B.S./B.A.)
Technical certification o MSFT technologies preferred but not required.
Knowledge / Skills: This position requires strong experience and proven success in the following business areas:
Channel sales and development
Marketing
Strategy development and execution

How to Apply
Interested candidates should apply within

http://www.jobberman.com/job/172002/...osoft-nigeria/

Full-Time
SSP Datacentre Officer
in Microsoft Nigeria in Lagos



Industry
ICT / Telecommunications

Specialization
Sales/Business Development

Minimum Qualification
MBA / MSc

Required Experience
7 - 10 years

Application Deadline
2 weeks from now
Job Description
You have unique experiences, skills and passions—and we believe you can bring them all to Microsoft for a rich, rewarding career and lifestyle that will surprise you with its breadth and potential.
Just imagine the excitement and satisfaction of what you can do, where you can go, and the difference you can make with the resources of Microsoft behind you.

Responsibilities
Developing a healthy pipeline of qualified opportunities for Microsoft Solutions with partner attach.
Working with the Account Technology Strategist (ATS) during Account Planning and IO Discovery to complete customer profiles relative to Core Infrastructure Optimization, and especially regarding the Datacenter Services Capability.
Working with the ATS to identify server management compete gaps within targeted accounts and the ways in which Microsoft can dislodge the competition or augment the share of Microsoft technologies within these accounts. Ensuring the next workload gets virtualized on Hyper-V vs. competitive technology.
Researching targeted accounts’ total Datacenter technology spend and driving a strategy that gives Microsoft a significant percentage of that spend.
Contributing to solution opportunity generation plans for the Datacenter products that contribute to overall Account Planning efforts with the Sales Account Executive resulting in renew and upsell the Microsoft Datacenter Product suite thru ECI (Enrollment for Core Infrastructure).
Ensuring handoffs to and engagements with the appropriate resources (to key roles, such as Account Executives, Account Technical Specialists and Technical Sales Professional, to partners and/or Services) at the appropriate phase of the Microsoft Sales Model, with measures in place to track the total cost-of-sale.
Bringing customers to agreement on the IT Infrastructure for a People-Ready Business value proposition of proven Microsoft Management solutions, including datacenter, identity and security and our cloud offerings.
Working with account team members, partners and/or Services to close deals by reinforcing the business value of Datacenter solutions and acting as an interface between customers and partners/Services.
Contributing to the engagement and readiness of partners who can help the SSP Datacenter role scale capacity.
Delivering referenceable and satisfied accounts that can be leveraged in future sales engagements.
Own the Datacenter Cloud story to ITDM and BDM incl. of our private, hosted and public (Windows Azure) offerings.
Support the Datacenter TSP in setting footprints in each account thru Datacenter Pilot Deployments

Qualification/Experience
8 - 10 years
MBA / Masters Degree
Training and Certification: ITIL (IT Infrastructure Lifecycle), sales and partner management, complex sales training (e.g., Miller Hyman, Spin, Michael Bosworth, Holden, etc.), sales methodologies (equivalent to MSSP), presentation skills, negotiation skills, financial analysis, Line of Business applications, Infrastructure products and solutions, including storage and networking, business process consulting or automation, CRM (Siebel or other), MCSE

How to Apply
Interested candidates should apply within

http://www.jobberman.com/job/171999/...osoft-nigeria/

Full-Time
Public Sector Lead
in Microsoft Nigeria in Lagos



Industry
ICT / Telecommunications

Specialization
Sales/Business Development

Minimum Qualification
Degree

Required Experience
5 - 7 years

Application Deadline
2 weeks from now
Job Description
You have unique experiences, skills and passions—and we believe you can bring them all to Microsoft for a rich, rewarding career and lifestyle that will surprise you with its breadth and potential.
Just imagine the excitement and satisfaction of what you can do, where you can go, and the difference you can make with the resources of Microsoft behind you.

Responsibilities
The Public Sector Enterprise and Partner Group is responsible for driving sales into the Major and Corporate Account space and ensures that Microsoft builds long term sustainable relationships with customers in this area through our Customer Satisfaction, Compete and Business value delivery efforts.

Qualification/Experience
Bachelor's or Master's Degree Required.
5 to 7 years of selling experience
5 years plus sales and people management experience in IT
Ability to develop business strategy, and sales plan, and lead people to execute
Understanding of the Microsoft licensing programmes
Computer Industry Background
Familiar with Solution Selling approaches
Ability to work independently
Knowledge of competitive products

How to Apply
Interested candidates should apply within

http://www.jobberman.com/job/171998/...osoft-nigeria/

Full-Time
Large Opportunity Manager
in Microsoft Nigeria in Lagos



Industry
ICT / Telecommunications

Specialization
Sales/Business Development

Minimum Qualification
Degree

Required Experience
5 - 7 years

Application Deadline
2 weeks from now
Job Description
You have unique experiences, skills and passions—and we believe you can bring them all to Microsoft for a rich, rewarding career and lifestyle that will surprise you with its breadth and potential.
Just imagine the excitement and satisfaction of what you can do, where you can go, and the difference you can make with the resources of Microsoft behind you.

Responsibilities
As a Large Opportunity Manager, you will lead the sales process for Strategic / high value opportunities, working with customers and partners, driving deals to closure. Your actions will have immediate results on Microsoft’s revenue, market share and customer & partner satisfaction. Your key responsibilities will include:
(Strategy) Strategic Opportunity Sales Plan - proactively drive the planning and orchestration of key strategic opportunities in assigned territories to meet scorecard and revenue goals. Align resource investments (specialist, partner, BIF, etc.), ensure sales pipeline is full, and scorecard strategies with identified territory revenue opportunity are identified. Identify strategies to take share from Microsoft’s top competitors, including: Google, Oracle, Open Source/Linux, Salesforce.com, VMWare. This planning will produce an Opportunity Map with prioritized strategies and approaches to focus efforts to achieve operational and sales goals faster.
(Working with Others) Collaboration - taking ownership for driving Microsoft towards trusted advisor status with partners and customers and building relationships with key executives. Fostering relationships internally in Microsoft and externally with partners and customers, coaching internal teams and partners on key Microsoft offerings including EA, EAP, ECI, and Online Services. Collaborating with internal teams & partners to maximize opportunities and drive velocity in customer engagements. Co-sell with partners, coaching them throughout the sales cycle, and enabling them to represent Microsoft to mid-market customers.
(Execution) Opportunity Management - Own execution of large opportunities that are valued over $50K USD or strategic sales efforts in assigned territories through closure for Commercial and Public Sector customers. Partner with Inside Sales & Marketing counterparts to engage top net new annuity targets, qualify opportunities, and ensure healthy sales pipeline. Ensure internal and external resources are engaged appropriately, co-selling with partners, and using sales excellence techniques to ensure all opportunities are tracked in pipeline management tools through to closure and conducting win/loss reviews. Evangelize Microsoft’s innovation roadmap by aligning customer business priorities to Microsoft value offerings, such as: How Microsoft Can Save Customers Money, Hosting Solutions, Software + Services Solutions, and Industry Solutions. Introduce Software Asset Management to customers and uncover any Unlicensed PCs. Uncover Dynamics cross-sell opportunities to increase Revenue per Socket per Account. Support CPE initiatives within your assigned account list Maintain accurate pipeline & forecast.

The Large Opportunity Manager engages and owns Licensing, Infrastructure, Application Platform, and Business Productivity Optimization sales efforts from the Develop (20%) through Close (100%) stages of MSSP for Commercial and Public Sector, large or strategic opportunities including Online Services within SMS&P. Large Opportunity Manager engagement is recommended for opportunities that are valued over $50K USD or that strategically improve Microsoft’s competitive position in the market (e.g., the customer is recognized as a leader in their industry and where there is considerable up/cross-sell opportunity or the opportunity would result in a high-profile and reference-able competitive win). LOMs might only need to be engaged on key strategic Education CPM accounts based on capacity, this should be agreed to in advance.

When engaged, Large Opportunity Managers takes full ownership of individual opportunities; driving opportunity planning, resourcing, and execution in accordance with MSSP with partner and Microsoft resources (PAM, Tele, LSS, SSP, etc.) and ensuring opportunity data is updated in the pipeline management system (Seibel, PSM, or GSX). Large Opportunity Managers are leading the Opportunity for Microsoft, while keeping partners in the forefront to maintain the ongoing relationship with the customer.

Qualification/Experience
5 - 8 years of related experience
Bachelor’s Degree (B.S./B.A.) / MBA
Translating technology into business value across a wide variety of solutions (UC, BI, CRM/xRM, IT desktop/systems management, IT Security, business process automation).
Resource management to ensure target ROI on sales engagement. Strategic negotiations.

How to Apply
Interested candidates should apply within

http://www.jobberman.com/job/171997/...osoft-nigeria/