JOB TITLE: Customer Service Executive

A highly structured Consumer Goods company is currently searching for an experienced and self motivated Customer Service Champion.


Purpose of the job

Monitor away NPD from operational planers. Materials inflow for initial production should be in line with proposed launch date and also liaise accordingly with marketing, purchasing and factory on issues relating to artworks approval, BOM’s, etc to avoid undue delays.

Job requirements

Possess a good university degree in sciences, engineering and other numerical discipline,
Have a detailed knowledge of the production planning and purchasing process together with the understanding of company portfolio of materials.
Own weekly critical material stock-out (CMS) meeting between local purchasing team and planners
Improve service level to 100% for all major products by working with depot services manager to ensure prompt distribution of FG ex –factory and RDC to depots
Work with planners to develop departmental KPI’S and generate monthly reports
Understand and measure changes in sales forecasts
Be familiar with stock control techniques and issues
Be a computer literate (Ms-word, Ms- excel, access, powerpoint
Excellent communication skills

Application Method: Forward CV to : [email protected] or Text Name,Number, Age, Gender and Location to 08025224305.
on or before 30th July 2012.

NB: Applicants must be residing in Lagos or its environment