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MTN recruiting Customer Care Representatives
http://www.mtnonline.com/careers/images/MTNLogo.gif
MTN recruiting Customer Care Representatives
http://www.mtnonline.com/careers/vacancies.asp
Job Title
Customer Care Rep
Customer Relations
Location:
Lagos
Job Description:
Business Analysis
* Resolve Customer Queries
* Identify and resolve customer queries effectively and efficiently, whilst maintaining the acceptable service quality standard
* Follow through on customer queries ensuring prompt resolution and feedback
* Escalate and route customer issues to the relevant process operators
* Perform necessary system transactions related to customer request
* Use organization and time management tools to track cases and meet turn-around-times and other required metrics;
* Promote Company Products and Services
* Market MTN products and services to current and potential customers
* Provide advice to customers on what package(s) will suit their needs
* Enlighten and educate customers on new products and initiatives within MTN
* Educate customer on use of products and services
* Provide information regarding account or product enquiries
Reports
* Document actions taken to resolve client problems.
* Generate periodic reports and other ad-hoc reports as requested by team lead
* Combine customer care, sales, and routine administrative tasks
* Generate funds from sales and render after sales support service
* Handle cash and ensure correct amounts paid
* Collect customer phones for warranty repairs
Job Conditions: - Normal MTNN working conditions
Reporting To: Customer Care Supervisor (Walk in Assistance Centre)
Required Skills:
# 1 - 2 years relevant work experience in the service industry
Employment Status :
Permanent
Qualification:
This vacancy expires on 3/26/2009
use the link below to apply
Customer Care Rep (Walk-In) Lagos (29)
http://www.mtnonline.com/careers/vac...ptid=3&id=1100
Customer Care Rep (Walk-In) East (PHC, Enugu, Asaba)(9)
http://www.mtnonline.com/careers/vac...ptid=3&id=1099
Customer Care Rep North (Walk-In) (Abuja, kano, Kaduna)( 8 )
http://www.mtnonline.com/careers/vac...ptid=3&id=1101
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Re: MTN recruiting Customer Care Representatives
thnx for this info. Really appreciate it. God'll help us all.
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Re: MTN recruiting Customer Care Representatives
Thanks for the Information
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Re: MTN recruiting Customer Care Representatives
I.G.I, is also recruiting. no working exp. Go to any of their office Closer to you, and Help their Company With Your C.V. i Dont Know How To Put IT Bold On The Page.if know how to.pls do. :o :o :o :o :o
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Re: MTN recruiting Customer Care Representatives
d site does not open ...i hav tried severally but my system is sayn that the file is corrupt.........has any1 been able to apply?..pls inform d house.....ONE LUV!
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Re: MTN recruiting Customer Care Representatives
THE SAME THING WITH ME TOO PLS ANYBODY THAT KNOWS HOW TO GO ABOUT IT SHOULD INFORM THE HOUSE FAST.THANKS.
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Re: MTN recruiting Customer Care Representatives
hi,thanx for the info but im having probem submitting my cv.i filled the online form but no option for submission.how do i submit my cv?how do i appy for the customer care rep.post?thank you.
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Re: MTN recruiting Customer Care Representatives
see,
u will have to register at the site, then prepare ur CV. Afterwhich u will then click on carriers, select your chioce, then at the right hand corner u will see 'apply'. then click on it to apply.
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Re: MTN recruiting Customer Care Representatives
Thanks for the info. The links is woking perfectly... U just have to register with your email address and fill in your CV and other info's b4 u can apply for any post
Wish everyone luck
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Re: MTN recruiting Customer Care Representatives
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Re: MTN recruiting Customer Care Representatives
thanks alot for the info., i just finished applying. 8)
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Re: MTN recruiting Customer Care Representatives
wat is the qualification required? pls somebody tell me.
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Re: MTN recruiting Customer Care Representatives
am trying 2 apply but its nt openin.pls can sum1 send d procedures pls
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Re: MTN recruiting Customer Care Representatives
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Re: MTN recruiting Customer Care Representatives
18 Ateboh Close, By Itire Road ,
Off Ojo Road
Ajegunle
Apapa
Lagos.
Date 19/03/2009
The Director,
MTN Nig Ltd.
Sir/Ma,
APPLICATION FOR RECRUITMENT AS CUSTOMER CARE REPRESENTATIVE.
I humbly apply to be recruite as customer care representative in your well organised establishment.
I pledge to discharge my duties to the best of my ability and to contribute to the organisational goal and achievements.
I am looking forward to a favourable reply.
thank you.
Yours faithfylly,
Samuel N. Ogbuehi
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Re: MTN recruiting Customer Care Representatives
Quote:
Originally Posted by Mrs Gladys
18 Ateboh Close, By Itire Road ,
Off Ojo Road
Ajegunle
Apapa
Lagos.
Date 19/03/2009
The Director,
MTN Nig Ltd.
Sir/Ma,
APPLICATION FOR RECRUITMENT AS CUSTOMER CARE REPRESENTATIVE.
I humbly apply to be recruite as customer care representative in your well organised establishment.
I pledge to discharge my duties to the best of my ability and to contribute to the organisational goal and achievements.
I am looking forward to a favourable reply.
thank you.
Yours faithfylly,
Samuel N. Ogbuehi
No fall my hand for here, follow the linkand apply
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Re: MTN recruiting Customer Care Representatives
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Re: MTN recruiting Customer Care Representatives
pls how can you help me even after uploading my c.v the information bar is still telling me i have not applied for any post. how do apply
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Re: MTN recruiting Customer Care Representatives
guys in the house , all to do is first to register with MTN. then u can now login with ur user name and apply.goodluck
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Re: MTN recruiting Customer Care Representatives
Why don't they recruit freshers
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Re: MTN recruiting Customer Care Representatives
MTN is The best company that i have been praying to work with, may God and mtn grant my prayer. amen, dolapo 08054623163
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Re: MTN recruiting Customer Care Representatives
pls d site is not opening, some one plss tell me how to go about it
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Re: MTN recruiting Customer Care Representatives
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Re: MTN recruiting Customer Care Representatives
thanks a great deal man. all the best everybody!!!
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Re: MTN recruiting Customer Care Representatives
good people, thanks 4 the notification.i luv u guys
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Re: MTN recruiting Customer Care Representatives
how can i apply for MTN recruiting job
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Re: MTN recruiting Customer Care Representatives
wow i hear dey pay up to 60k per month
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Re: MTN recruiting Customer Care Representatives
sure mtn is doing any recruitment? cos I've been trying the sites given yet non is going true.
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Re: MTN recruiting Customer Care Representatives
anybody contacted yet? stay strong n stay blest !
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Re: MTN recruiting Customer Care Representatives
Hi House! Pls how can we be sure that our applications were received - when it keeps displaying application pending, after u apply?
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Re: MTN recruiting Customer Care Representatives
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Re: MTN recruiting Customer Care Representatives
thanks man for the info i appreciate.I'd keep u guys posted.Kingsley
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Re: MTN recruiting Customer Care Representatives
[ this is really unfair. u are nt being fair on people.
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Re: MTN recruiting Customer Care Representatives
hello guys,pls visit www.jidaw.com and apply online 4 visafone
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Re: MTN recruiting Customer Care Representatives
Hi guys, plz i want to know if the MTN offer is still on,plz i need to knw if i shold go on and apply
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Re: MTN recruiting Customer Care Representatives
#56, Lugbe, zone 6,
Airport Rd, Lugbe,
FCT, Abuja.
01/04/2009.
The Director,
MTN Nig Ltd.
Sir,
APPLICATION FOR RECRUITMENT AS MTN CUSTOMER CARE REPRESENTATIVE
I wish to apply for the post of mtn customer care representative in your organization,
as i wish to contribute the best of my ability to the organizational goals and
achievement.
I would be very glad if my application can be granted and considered.
Thanks.
Your faithfully.
Isah Ladan K.
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Re: MTN recruiting Customer Care Representatives
pls what is their email address
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Re: MTN recruiting Customer Care Representatives
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Re: MTN recruiting Customer Care Representatives
Hi house,for all those that have problems in submitting their mtn applications ,should keep on trying.I once had problem like that sometime,it took me not more than a week plus before I could submit my application.So,cheer up,the problem is from mtn.
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Re: MTN recruiting Customer Care Representatives
thanks housemate, u're too much.God'll help us