Don't let anyone fool you friend. No company is willing to pay you because you are handome, smart or prayerful. You will be paid to the degree of the Problem you are able to solve. We are in the world of Problem Management. I was in the job hunting shoes for years until I relaise, you need one thing to get job: What Value are you bringing to the company?

What is Problem Mangement?
Problem Management is closely related to Service Desk and Incident management, but differs in the sense that, its main concern is to eliminate infrastructural errors, by finding underlying actual or potential causes of errors. Unlike Incident Management which is a reactive process, Problem Management is a Proactive Process, which does not only improve problem solutions but also locates areas of improvement and free up resources. Problem Management also deals with tracking and monitoring of infrastructure.

There is a clear cut line between this and Incident Managment. But the truth is this: Problems are known errors in our infrastructure or configuration item.

Friend, Problem Managment is one of the interesting topics of ITIL V3 Foundation Class. There are yet many more...

We run ITIL Foundation training weekly, and weekends too.
@ 12 UNITY ROAD,IKEJA,LAGOS.

Do see the attachment for the Course Timetable, and the Date of the batches.
We'll be most eager to give you a huge discount to guys from this platform(Naijahotjobs).

Folorunsho
mcse,mcsa,mcts,mcdba
[email protected]
08035794444



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