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CCSNL Calling for Zain Interview - Customer Care
Hello House,
I received two SMSs:
First one telling me that I've been shortlisted & to prepare for the final Interview by studying the products & customer care services of the company (which is Zain, because I did an interview with them for customer service in July).
Second SMS which i received earlier this week says I've been invited for an interview at their office in Wuse II, Abuja.
Has anyone received such invitation??
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Re: CCSNL Calling for Zain Interview - Customer Care
Interview is for 10am on the 22nd!!
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Re: CCSNL Calling for Zain Interview - Customer Care
Hey people
i recieved a text from them in lagos for an interview,
which we did last week and was late called for a phone interview.
Please is this the same group as you guys.
did u do your interview in Lekki, Lagos
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Re: CCSNL Calling for Zain Interview - Customer Care
As for mine i was just called sometime in June (Late June) that I had an interview at their Abuja office - which i did.
The text for the interview (holding tomorrow) came in on Monday!
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Re: CCSNL Calling for Zain Interview - Customer Care
???i was in abuja too for the same interview but havnt receive any text,house hw far
is there still hope?
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Re: CCSNL Calling for Zain Interview - Customer Care
i did my test last week at lekki, followed by oral interview, then i recieved an email to answer some questions on friday. then on monday i had my telephone interview with zain staff. am still waiting thats four days ago, i hope they invite me for training!! kepping my fingers crossed.
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Re: CCSNL Calling for Zain Interview - Customer Care
According to the text I received, they called it the final interview. When I'm thru' with it today, I'd brief the house.
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Re: CCSNL Calling for Zain Interview - Customer Care
Hi House, i was called for interview which i did at lekki last week and was told i will recieve an email in my box as regards the final test bt am yet to recieve any mail from them since friday last. pls house how long does it take to receive the mail..................anyone with similar experience
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Re: CCSNL Calling for Zain Interview - Customer Care
u should recieve the email within 48hrs remember we wer told that. i dont know if i saw u on that day, but i took my test on thur last week at lekki, i was very late and i took the test alone, when every other person was waiting for their typing test and oral inyerview. i recieved the email on friday within 24hrs .we were given a number to call incase if u did not recieve the email. call this its 017602131. between 8am to 5pm good luck
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Re: CCSNL Calling for Zain Interview - Customer Care
i wrote the test in chams city abuja in july then i did the interviewbut no text msg,could it be bcos of the ibo yoruba,or hausa thin?cos my profile was pidgen...gud luk in ur interview
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Re: CCSNL Calling for Zain Interview - Customer Care
do anybody know about does that did interview for the Abeokuta and Ibadan center cos i wrote my on test since july 27 and await the interview from zain staff?
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Re: CCSNL Calling for Zain Interview - Customer Care
hi house ,like i said before i received a text from ccsnl since 6th of this month dat i should read up about zain product/services and their customer care and dat zain was going to call me and till now i ve nt heard from them till now...has anyone heard heard from them,pls let the house no, cos i am begining to get worried,or should i give up on them,pls someone ple talk to me
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Re: CCSNL Calling for Zain Interview - Customer Care
@Ufuomanefe, keep applying for other jobs, and keep ur fingers crossed for the Zain Job, they are working in batches. It may get to ur turn soon. i got the same tx 2 and i am still expecting thm 2 call me or tx me d date 4 d interview. Just trust God.
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Re: CCSNL Calling for Zain Interview - Customer Care
Hi all,i just got to know abt naija hotjob pls if there is any info on jobs pls do keep me inform...thanks to y all n God bless us all in knkowlegde
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Re: CCSNL Calling for Zain Interview - Customer Care
hi guys, once you receive or undergo the phone interview test, be rest assured you will be called. I received a text msg 4 their training this week at their Abuja call centre office.
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Re: CCSNL Calling for Zain Interview - Customer Care
@Charlyp, whats the phone interview like, i mean d questions asked. Pls keep us informed as regards the training and if there is still hope for us who are still waiting 2 b interviewed. tnx
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Re: CCSNL Calling for Zain Interview - Customer Care
@Ufuomanefe: Were are u located? I received the same text u received (to prepare) initially & a second text inviting me for the interview - which I did on Saturday (22nd) in Abuja.
I guess they would still send u another SMS for an invitation to the interview. In your preparation, read much about customer service (how to handle unruly customers, etc) & less about their products because when you are eventually taken, you'd get to know their products.
They didn't ask me a single question that had to do with their products!!
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Re: CCSNL Calling for Zain Interview - Customer Care
Hello House
I did my interview with Zain (for Customer Service) on Saturday @ their office in Abuja - Adetokunbo Ademola Crescent, Wuse II Abuja.
It was my Second Interview & presumably the final one. The interview panel consisted of 3 ladies, with one trying hard to put me off, didn't work though & I know I performed well! Was told I would hear from them.
The questions centered mainly on Customer Service; not a single question was asked, that related to their products & services.
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Re: CCSNL Calling for Zain Interview - Customer Care
charlyp when did u write the test and when did u have ur telephone interview. i dont know if i have reasons to worry. i did my telephone interview a week today and am still waiting ???
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Re: CCSNL Calling for Zain Interview - Customer Care
ifeomaosy, I had the phone interview last week of june and received a text msg for the training last week wednesday. hope in God for He's gonna do it.
cheers
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Re: CCSNL Calling for Zain (Customer Care ) - URGENT!!
Pls this is Urgent: does anyone in the house have an idea what Zain (CCSNL) pays their customer service??
Thanx
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Re: CCSNL Calling for Zain (Customer Care) - URGENT
Hello House
I was successful @ the final interview for the position of customer service (for Zain). I was told to resume on September 1st at their Abuja Reg. office. Right now I have no idea what the pay is like for customer service.
Does anyone know?? so that i can make a decision regarding my current job??? Pls respond soonest,
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Re: CCSNL Calling for Zain Interview - Customer Care
i also attended the inteview and they promise to send mail or call me but uptill now nothing seems to be happening. any one knows the game?
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Re: CCSNL Calling for Zain Interview - Customer Care
firstly is contact job and my friend that got d job said the pay is 85k... thats all i know. good luck
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Re: CCSNL Calling for Zain Interview - Customer Care
I was also successful @ the interview....I called them & asked about the terms & conditions of service for the customer service position I was interviewed for; its a 2-year contract job, pay is 74k - which is lower than what i currently earn. Hence, i'm not taking up the offer.
And because its a contract job they expect you to resume immediately (September 1st).
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Re: CCSNL Calling for Zain Interview - Customer Care
@ Oshoma1, please how do one apply for zain customer care job.
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Re: CCSNL Calling for Zain Interview - Customer Care
@LizGold
First u'd have to register @ Chams City, were all ur bio-data would be taken as well as finger prints. U'd also be snapped. All this is so that they would have your data in their system. Then u'd most likely be invited for a test via SMS from CCSNL. The test most times is for Call Centre agent.
Note that CCSNL are recruiting on behalf of Zain. CCSNL also have consulting firms under them
As regards my invitation, I followed the above process & was invited to write a test (which was for a Call Centre Agent) but I knew I wldn't be taken because I don't speak any of the three (3) major languages. But I happen to know a Contact in one of the Consulting firms under CCSNL who helped forward my details for the customer care position. Thats how I got the invitation for the customer care interview.
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Re: CCSNL Calling for Zain Interview - Customer Care
I was called to resume @ Zain Regional Shop in Abuja yesterday, but I didnt take up the offer, because its less than my current pay & its even a 2-year contract job.
I'd even have preferred the call centre job (4days on, 3 days off) because it the same pay with the customer service position - 74k
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Re: CCSNL Calling for Zain Interview - Customer Care
please does the CCSNL have a website? Please send it to me on [email protected].
Thanks
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Re: CCSNL Calling for Zain Interview - Customer Care
They should have a website, but everything about their recruitment for Zain is done through Chams Plc. Meanwhile, just go to google & search for CCSNL.
CHeers
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Re: CCSNL Calling for Zain Interview - Customer Care
Please can anyone in the house help me with Zain HR department address, phone number or email cos something seems wrong with my process and someone out there is not telling me the truth and I need to complain.Tanx
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Re: CCSNL Calling for Zain Interview - Customer Care
U can call 08028790015, know who u r speaking to before explaining what that problem is.
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Re: CCSNL Calling for Zain Interview - Customer Care
Oshoma1 thanx I will try.
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Re: CCSNL Calling for Zain Interview - Customer Care
@OSHOMA,pls cld u send me ur e-mail add,wld like to ask u a private question. reply at [email protected]. tanx and wit ur number if u do nt mind.
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Re: CCSNL Calling for Zain Interview - Customer Care
@ ninagal
I have sent it to your e-mail box!!
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Re: CCSNL Calling for Zain Interview - Customer Care
hi oshoma1,pls cld u tell me chams addy.im interested in registering with them.thanks alot
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Re: CCSNL Calling for Zain Interview - Customer Care
how did u guys applied for this zain job. I beg help o.
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Re: CCSNL Calling for Zain Interview - Customer Care
@delexin1
Guy, its seems u are already working some place else because its been a national thing. Just go to Cham Office Lagos or Abuja (which ever is close to you) to register your details online & probably called for an online test consisting of Multiple choice questions (40), typing skill test, language recognition. Go with photocopies of all your credentials because they would collect it after the test.
Just be try to be online as frequently as possible & u would always be up to date. Information is power!!
@oln Go to Chams Office to register - Lagos or Abuja. Is it their website url or physical address? for info on either go to chamsplc.com
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Re: CCSNL Calling for Zain Interview - Customer Care
THE ZAIN JOB.YES IT IS A CONTRACT JOB WHICH CAN BE RENEWED.THE PAY IS N100.000[NOTE THIS]74.000NOW WHICH WLD LATER BE INCREASED TO 85.000 AND I5.000 NAIRA AIR TIME ON YOUR PHONE.TOTAL 100.000.
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Re: CCSNL Calling for Zain Interview - Customer Care
I know about the N15,000 airtime, but who told u about the increase to N85,000?
The contract can be renewed based on what?? Isn't there a possibility of being absorbed by Zain later on??
The way I know contract jobs especially with Oil companies (not Banks O!), the monthly pay is usually high with a high possibility of renewal. I thought the same should apply here. This is also coupled with the fact that the working hours is 8am-8pm.