Exciting New Customer Service elearning Courses Now Available

Career Forte is pleased to announce a partnership with The Telephone Doctor, America’s premier provider of customer service training tools. With the online training through www.careerforte.serviceskills.com, the skills and techniques are a great reflection of the characteristics and traits that demonstrate excellent customer service – the "Standards" we are all trying to achieve.
These proven courses are web-based versions of the best-selling training series from the Telephone Doctor® Customer Service Training Library. Each course includes video-based chapters, quizzes, post quiz feedback, key points and certificates of completion. These skills and techniques have helped millions of employees at tens of thousands of organizations worldwide.


The 22-course library is available, so that over the next 3-months, not only will the skills you learned in the classroom training be reinforced, new skills will be presented.

On average, we recommend that you review at least three courses a week. An on-line quiz will be taken at the end of each course and a score of 80% or better will be the expectation for completion. Your supervising faculty will be provided with monthly performance reports.

The "Keys" to "Successful Training” is to apply the skills learned and make them part of your day to day conversations with clients. Speed is not success, internalize the concepts before moving on and remember "Repetition is the mother of learning", the scope of this training will go well beyond the one year of training.


Don't forget it is affordable, self-paced and it's a self-study course.

To access this course, go to: www.careerforte.serviceskills.com


When you register, an email will be sent with your User Name and Password.

Once you receive your login you can begin the training.

For Enquiries and Registration

CONTACT:
Phone: 08086134106, 08098CAREER
Email: [email protected]
Website: www.careerforte.serviceskills.com