Customer Service Representative Job Purpose: Serves customers by providing product and service information; resolving product and service problems.
Salary:65,000-70,000
Position Type:Full time

Customer Service Representative Job Duties:

Attracts potential customers by answering product and service questions; suggesting information about other products and services.
Opens customer accounts by recording account information.
Maintains customer records by updating account information.
Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
Maintains financial accounts by processing customer adjustments.
Recommends potential products or services to management by collecting customer information and analyzing customer needs.
Prepares product or service reports by collecting and analyzing customer information.
Contributes to team effort by accomplishing related results as needed.
Requirement: OND/HND/B.SC in any related discipline.
Method of application
interested applicant should forward his/her CV to [email protected].
Application will be considered as they come and will close finally on april 24th only shortlisted candidates will be contacted.Applicants must reside in Lagos