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Apr 19th, 11, 05:21 pm #1
Senior Member
Customer care officer wanted
Our client a publishing company located at Ikeja Lagos seeks the services of a Customer care officer with the following:
Qualification: BSc/BA in any course of study
Years of experience: About 2 years (post NYSC)
Gender: Female
Age: Minimum of 23 years
Responsibilities:
• Attend to clients and ensure needs are met
• Increase organization’s individual client
• Manage company’s event book
• Ensure prompt response to online and telephone customer request.
• Manage customer difficult situation
• Proper management of company’s webpage and correspondence
• Liaise with Admin to meet organizations internal needs
Required Personality
- Candidate must be very detailed, smart, passionate, intelligent and willing to learn
- Must be creative and innovative
- Must be value driven
- Must display high level of integrity
- Must be well cultured and mannered
- Must possess a pleasant and amiable disposition
- Must have a good sense of dressing and poise
- Must be able to work under pressure.
Required skills:
- Excellent communication skills
- Good negation and persuasion skill
- Good interpersonal skill
- Excellent customer service skills
Interested and qualified candidate should send their CVs to [email protected] within one week of this post
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