VAS Application Support Engineer Needed and a reputable IT firm

L1 Support (Applications):
Qualification: Diploma or Graduate
Experience: 1-3Years of relevant technologies Basic level Administrator
Skills & Responsibilities:

• Utilisation of remote consoles and terminal servers to access customer servers
• Backup/Restore - Install, upgrade and resolve issues with backup solutions
• Operations and maintenance of VAS elements, product design and development, VAS service configuration and testing.
• Develop a sound understanding of the existing software applications and interfaces
• Adhere to all IS Policies and Standards SLA compliance with regards to user support (quick turnaround times on logged calls)
• Setup and execute technical test plans for application change, new deployment and upgrades
• Keep all application documentation updated at all times
• Construct a proactive maintenance cycle per application
• Develop quality code / application components within project timelines
• Active participation in the planning of application changes/upgrade/deployment

Please contact me 08056540298 if you have the above requirements.