The following are needed in

HE 321: OPERATIONAL TASKS MANAGER:

Responsible for delivering on the variable cost targets
Maintain customers detailed business information
Get information about cargo and shipments status throughout the export/import processes ensuring that procedures are carried out timely and correctly in order to deliver the agreed services.
Ensure that operating procedures are in place and that a high mindset is obtained at all times to ensure continuous productivity and improvements.

HE 231: SAFETY OFFICERS
Ensure that operations are executed flawlessly and avoid margin deterioration as a result of operational failures.
Act as escalation point on Customs related matters and ensure prompt resolution of disputes/queries, completion of one-off tasks and avoidance of any service disruptions for the Company.
Size up service performance with vendors and other thirds parties to improve service levels
Foster relationship with Key Suppliers at Director Levels and ensure that same is driven in the different levels of the organization at their own levels of regular interaction.

HE 242: SALES REP
Ensure accurate file estimation, customer invoicing, supplier invoice approvals, resolution of customer or supplier invoice dispute, and file closing
Follow-up on agreed rates, terms, credit and service levels agreed for customers
Manage the development and deployment of operations and customer service processes, guidelines and standards
Ensure each team have client’s SOP in place, update it and establish IOP with relevant parties (truckers, finance team etc).
Conduct relevant benchmarking and analysis to identify opportunities for performance improvement.
Responsible for all client implementation of new business across Nigeria
Drive sales across nigeria

HE :251. BUSINESS DEVELOPMENT MANAGER:
Identify development opportunities for further exploration of new services with current or new customers
Actively promote within our customer base cross selling initiatives as agreed with the Country Sales Manager.
Drive sales across the country

Experience/ requirements
Minimum of 2 years experience in the applied position and Forwarding Operations.
Proven track record of P&L responsibility.
Proven experience on product design and development.
Project management and process excellence skills
Good communicator and able to develop solid relationships with key suppliers
Good skills in negotiation, evaluation and problem solving
Excellent planning and execution capabilities
Result oriented and self driven
The positions requires excellent English written and verbal communication skills.
Knowledge of other languages is an advantage.
Proficiency in the use of Microsoft Office, Excel, and Power Point is required

Interested applicants should state their current state of residence and MUST quote the job code as subject. Send resume to

The HR operations
HLS International
Ahmedu bello way Lagos

[email protected]

Application ends 15th March 2013