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Position Description
Job Purpose
To provide an operational IT Security support to ensure that the bank is not compromised in anyway. The operation support includes anti-virus, intrusion detection, key management as well the delivery of and content scanning of all internet mail incoming and out going.
Ensuring that all incidents are responded to, actioned and resolved within the required MTTR. Also ensure that calls are escalated and communicated to the required support area and user.
It is imperative that the necessary housekeeping takes place on a hourly/ daily/weekly/monthly basis as per the job requirements.
Provide high level competency with regard to mainframe IT security systems
KRA
Configure, install and support all security software
Responsible for administration and monitoring of security tools and software
Approval of Firewall Rules
3rd level support of Mail Marshal & other Gateway software
Testing of security software for new technologies
Generating, loading and maintaining the life cycle of all encryption keys for the Bank
Responding to and resolving incidents
Administration and monitoring of Intrusion detection tools for workstations and servers
Provide comprehensive administration procedures
Provide professional auditing and tracing capabilities.
Provide security monitoring and information gathering.
Provide 24-hour assistance to the Production environment.
Required Skills and Qualifications
•Strong analytical and problem solving skills
•Strong customer focus and ability to manage client expectations
•Proven ability to work under stress in emergencies; flexibility to handle pressure coming from all directions simultaneously
•Strong team-orientated interpersonal skills; ability to effectively interface with a wide variety of people at all levels
•Self-motivated and able to work under little supervision.
•Logic and problem solving skills.
•Good communication skills.
•Ability to interact with users at all levels.
•Must be service orientated
Required Competencies
•MCSE
Minimum of a 2.2 B.Sc degree in IT or any relevant course
•CISSP would be beneficial
•Minimum of 3 years experience in IT.
•IT Security experience will be beneficial
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