JOB TITLE: Service Manager

Our Client in the automotive industry seeks to recruit a Service Manager. The candidate will be responsible for:

Key Responsibilities

  • Ensure workshop procedures & systems are known to all staff and strictly followed during repairs on the trucks as well as maintenance documentation
  • Ensure customer focus oriented culture among the team and maintain good relationships with customers
  • Ensure workshop facility, equipment & tools are adequately maintained and available in ready to use condition
  • Facilitate the training and development of team members in the department by providing feedback and coaching to support improvements in their job performance
  • Review customers service orders and inspect the quality of repairs before the release of trucks
  • Provide technical advice to team members, analyze and interpret data
  • Ensure the workshop observes all warranty process conditions
  • Continuous monitor repair time and repair quality and ensure the KPI and targets are achieved
  • Guiding and motivating productive staff to improve productivity and efficiency
  • Monitor and control workshop expenses

Other Requirements

  • B.Sc/HND Mechanical Engineering
  • Minimum of 5 years experience with Man diesel trucks
  • Minimum of 5-8 years hands on experience in the Automobile industry.
  • Possess Branch manager, Workshop/Fleet Manager experience
  • Should be able to work with engine diagnostic tools, monitor & control maintenance cost and manage emergencies

Interested and qualified candidates should send their application and detailed CV by email to [email protected] or to 16, Adelabu Street, Masha, Surulere, Lagos.