Parts Manager Job at Hobark International Limited

Hobark International Limited is the parent company of the Hobark group operating in the oil and gas industry. The company was incorporated in 1998, starting as a staffing agency based in Port Harcourt. Currently we have offices in 4 countries with our head office in Lagos. The group offers the following services.

Job Title: Parts Manager – Automotive
Qualification
BA, BSc, HND
Job Field
Engineering, Technical
Description
Provide professional and efficient parts supply to internal departments and retail customers and determine and obtain approval for the allowed level of parts stock and ensure the highest standard of parts’ availability.

Main Activities
Monitor and maintain margins and profitability of all parts sold through the retail and workshop counters.
Ensure the efficient day-to-day operations of the Parts Department


Key Responsibilities
Prepare and carry out regular stock taking as requested by management and company policy.
Prepare and submit monthly stock orders, Urgent or Vehicle Off the Road VOR orders to the manufacturers ensuring tracking, monitoring and notification procedures are in place at all times.
Propose, implement and monitor parts ordering procedures for retail customers, workshop and branch Urgent or Vehicle Off the Road VOR orders.
Ensure the correct and efficient use of all communication equipment and manufactures information by all parts department staff.
Ensure all Parts Department Staff behave in a professional manner and communicate effectively and efficiently with customers and workshop staff.
Ensure that all parts related literature and information is accurate and distributed to parts department staff.
Complete and submit reports and analysis to management, manufactures and suppliers in an accurate and timeouts manner.
Recommend improvements in facilities, equipment and procedures within the parts department.
Utilises the available accounting and stock systems to monitor and control all stocks and sales transactions.
To handle customer parts queries and complaints with the resources within the Parts Department in a timely and efficient manner.
To propose and implement marketing strategy in conjunction with the Service Managers and Aftersales Manager to increase parts sales.
To regularly meet with the Service Manager and Aftersales Manager to assess and resolve parts related issues.
Supervise and monitor locally purchased goods and services ensuring that price and quality are in accordance with company policy and standards.
Analyse redundant and obsolete stock and calculate stock provisions in line with company policy.
Ensure that all staff within the department adheres to company policies and procedures at all times.
Ensure that departmental staff are assessed and reviewed periodically.
Assess and recommend staff departmental training needs and requirements.

Specific Knowledge Required
Proficiency in engineering, operations management and change management techniques
Proficiency in coaching and training

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