Job Description Title :

EST (Electronic Systems Technician)

Key Objectives of the role ·

  • Keep End Users happy
  • Managed Systems at optimum performance ·
  • Sustain and improve on quality of Installations
  • Meet and Surpass every systems’ installation objective
  • ·Promote Business Image



Main duties and responsibilities: ·

  • Diagnose electronic systems, equipment and device problems ·
  • Monitor systems’ performance ·
  • Install software and hardware accessories on systems and programs ·
  • Perform tests on equipment and programs ·
  • Set up equipment and schedule maintenance
  • Teach clients to use systems/equipment/device
  • Minor repairs and parts ordering
  • ·Monitor business objective for every system, propose and implement corrections, variations, additions and subtractions


Key Performance Indicators

  1. Business Case Satisfaction for each system
  2. 80% Customer Satisfaction feedback
  3. End User Satisfaction Feedback
  4. Positive Business/referrals generation from Job site
  5. Mean Time to Repair/Recovery for maintained systems
  6. Service Uptime vs. Downtime within a period


Special Skills

  • Strong Knowledge of electronic devices and how they operate,
  • Broad understanding of software and hardware, electronic systems and basic electronic systems programming
  • Familiarity with electronic equipment, networking applications and security
  • Good verbal and non-verbal communication skills
  • Troubleshooting Skills
  • Team working Skills
  • Interpersonal skills
  • Strong organizational skills
  • Excellent Reporting Skills
  • Ability to keep track of issues


· Client management and good relations
· Fast Learner/willing to learn



Job Qualification - Min. Diploma or Associate Degree in Electronics or related field - Min. 2 years Electronic systems work experience either of the following: * Electronic safety & security (Fire Detection, Burglar/Intrusion, CCTV, Access Control etc); * Telecommunications (PSTN/PBX, VoIP, Radio, Microwave, Structured Cabling, Networking) * AV (Public Address, Audio/Video Distribution, Cable/Satellite TV) - IT or Electronic Industry certification at Associate, Technician or Installer level - Good command of written and spoken English - Numerate and literate with experience of various IT packages including Word/Excel/PowerPoint/Office etc - Understand basics of (computer) Networking

Others - reside in Lagos
- Working Hours: Monday
– Saturday - Overtime/shifts: Sundays
- Job Type: Permanent/Yearly contract


Qualified and Interested candidates should in their detailed resume in Microsoft word format to [email protected]

Application closes on the 5th of December ,2014.