Our client, is one of the few multinational organizations that had its beginnings in Nigeria. From a small
family owned operation at inception, we have grown to become the predominant bottler of alcohol-free beverages
in Nigeria, responsible for the manufacture and sale of different brands. And they require the services of
Business Process Experts.

DEPARTMENT Business Process Excellence
REPORTS TO Business Process Leader (Block) Logistics Director (Dotted)
JOB OBJECTIVE / ROLE DEFINITION
•The incumbent is responsible for acquiring scheduled training on SAP wave 2 relevant Modules and

deployment such training to pertinent operatives and users in his/her region for skills and capability

development.
•The person shall also be responsible for piloting implementation of SAP wave 2 in the region from Logistics

perspective to ensure that Project is delivered as per agreed scope, on schedule and within budgeted cost.
•The Regional Business Process Expert shall also be a coordinating unit and link between Head Office SAP Team

and his/her region on information/data gathering, resources allocation and reports rendition from

implementation stage to SAP Go Live.
KEY ACCOUNTABILITIES
(A) Management
•Strategy execution
• Execution excellence
• Operational planning
• Productivity
• Compliance (EU, SOX etc.)
• Crisis management (IMCR)
RESPONSIBILITIES
• Creates a platform for linkage between regional Logistics operations and Head Office SAP Team
• Resolves business issues in areas that impact the ability of the regional project team to deliver on

key objectives
• Be responsible for talent identification resource planning and allocation with the region
• Manages the execution of system unit, training of end-users and other SAP initiatives within the

region
• Plan, monitor and control the quality aspects of team deliverables in alignment with HQ Logistics team
• Ensures timely delivery of team deliverables.
• Performs detail reviews of all interim and final outputs required to complete from his/her region to

achieve complete data in Logistics
• Ensures effective post-implementation support is established for all Logistics activities in the

region
• Coordinates accurate Data capturing system for SAP implementation
• Conduct formal reviews at the completion of each task assigned and document learningss for future

reference
• Proactively anticipate possible operational hitch occasioned by new system and be responsible for

escalating to Business Process Leader where appropriate
• Ensure training of all regional end-users planned and executed with knowledge validation.
(B) Business/ Financials
• Profit, economic profit
• Sales, volume
• Cost/operating expense
RESPONSIBILITES
• Ensures optimal utilization of the technology solutions
• Delivery on information technology deployment post golive
• Is accountable for developing the training materials related to locally customized processes and

technology within the overall training approach
• Supports the HQ SAP Team in monitoring and improving automation and utilization of the technology

solutions relevant to the function.
• Maintains budgets discipline on travel and hotel spends
(C.) People Development
• Pipeline development
RESPONSIBILITES
• Selects key users an Champions carefully for his/her region
• Organizes training and coaching for , Key-user and Champions capability development.
• Review training material and organize end-user development thru training, knowledge validation and

coaching. Certify End users confirming their readiness for working with the processes and with the technology

solutions
• Set up performance Objectives for end/key users and conduct appraisals and development sessions as per

Performance management schedules.
(D.) Corporate Social Responsibility
• Quality ,Safety and health Environment
RESPONSIBILITES
• Understands health, safety and environmental aspects of their own job and fully comply with them
• Ensure Project quality thru suitable toll gate reviews.
(E.) Leadership
• Change leadership
• Functional capability
• Employee
• Engagement satisfaction
RESPONSIBILITES
• Communicate and manage change implementation of the process improvements across all plants and depots

in the region
• Work with Change & Communication Manager to ensure region-wise acceptance and enthusiasm around Wave 2

Project in the region and relevant stake holders
(F.) Growth & Innovations
• New products
• New Processes
• New Technologies
RESPONSIBILITIES .
• Understands the Innovation agenda in SAP Wave 2 and ensures communication of such new ideas to all

stakeholders in the region.
(G.) Relationship
• Relationships at all levels of the function
• •Opinion leaders and other important stakeholders Coca-Cola System
RESPONSIBILITIES
• Maintain close Collaboration and relationship with Plant Managers Plant Head of Departments and

commercial team to ensure required support for Project is available.
• Act as a linkage between Plants/Depots in his/her region and HQ SAPA Team.

CAPABILITIES REQUIRED
COMPETENCIES & SKILLS CRITICAL FOR THE ROLE
• Deep Functional Knowledge of Supply Chain Planning Processes
• Planning and Organization
• Project Management
• Coaching and People Development
• Presentation skills
• SAP/ ERP knowledge (preferred)
• Communication
• Training and Knowledge validation
• Documenting As is Business processed
• Understanding Complex, detailed Business process documents and being able to explain to operating

persons.
EDUCATION AND/OR EXPERIENCE NEEDED (Expand on competencies & Skills)
• University degree in sciences or any numerate course.
• Total 5 to 7 years of professional experience with increasing management responsibilities and roles in

functional area.
• Ability to read, understand and analyze complex and integrated business process documents.
• Person should be fluent with Computer usage specially with Microsoft office.

Qualified and interested candidates should send their applications and CV as an attachment in MS Word or PDF
format to: [email protected], stating the position and the job reference code as the subject of the e-mail
address. Not later than two weeks from the date of this publication