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A. Branch Operations
1. Zonal Operations Team Lead : Location Port Harcourt
Duties and Responsibilities
• Ensure hitch free services and seamless service delivery in the branches
• Ensure operational improvement and cost control
• Follow up on branches’ requests e.g. malfunctioning tools and equipments that have not received attention or approvals to ensure conclusive resolution
• Visit branches regularly to observe and identify issues that require urgent attention and also ensure compliance to laid down processes and policies
• Enhance team performance in catchment branches to achieve quality customer service delivery
Qualifications and Experience
• A first degree and a post graduate degree from a reputable university
• Relevant professional qualification i.e. ACCA/ACA/ACIB will be an advantage
• Minimum of 5 years cognate banking experience
Person Specifications
• Sound knowledge of generally accepted accounting principles and group accounting policy
• Must possess a good knowledge of risk management (with special emphasis on operational risk management)
• Must have a customer service orientation and people management skills
2. Head, Cash Management: Location Lagos
Duties and Responsibilities
• Define and set vault limit for branches
• Manage the outsourced bullion service and ensure performance of vendor to Service Level Agreement (SLA)
• Represent the bank at various functions on issues relating to cash management
• Review and authorize transactions within applicable limit
• Ensure up to date proof and reconciliation of all cash management GLs.
Qualifications and Experience
• A first degree and a post graduate degree from a reputable university
• Relevant professional qualification i.e. ACCA/ACA/ACIB would be an advantage.
• Minimum of 5 years cognate banking experience
Person Specifications
• Must have a broad understanding of cash management and banking operations
• Must have an understanding of generally accepted accounting principles
• Should have strong analytical and problem solving skills
• Must have good numeric skills
B. Human Capital Management
1. Head Performance and Reward
Duties and Responsibilities
• Review of processing and payment of salary and allowances
• Conduct and participate in salary surveys and interpret salary data
• Analyze data from salary survey sources to determine competitiveness both internally and externally
• Coordinate the definition of performance targets and document key performance indicators (KPIs) for the appraisal period
• Form the basis for measuring and rewarding employee performance within the organization
• Review and administration of staff loan policy for the Bank
Qualifications and Experience
• A first degree from a reputable university
• A post graduate degree i.e. MBA/M.Sc/ ACA will be an advantage
• Minimum of 4 years post NYSC experience
Person Specifications
• Must have a customer service orientation and people management skills
• Must have a sound knowledge of HR principles and practices
• Must have the ability to handle superior level of confidentiality concerning employee information
• Must have a high proficiency level in MS Excel
• Should possess high numeric and analytical skills
2. Head, Learning and Development
Duties and Responsibilities
• Conduct surveys to identify training needs across the bank
• Analyse and compile individual training needs and plan appropriate training
• Develop and implement training plans for all levels based on required skills
• Maintain and regularly update a database of internal and external facilitators
• Prepare annual training programmes based on level and function
• Organise training for all staff based on individual needs assessment and career path
Qualifications and Experience
• A first degree from a reputable university
• A post graduate degree i.e. M.Sc / MBA will be an added advantage
• A relevant professional qualification i.e. CIPM or CIPD will be an added advantage
• A minimum of 6 years post NYSC experience at Supervisory level and 1 year in core human resources
Person Specifications
• Organisation Design & Development
• Customer Service
• Oral & Written Communication
• Problem Solving
• Interpersonal
• Negotiation & Strategy
3. HR Generalist
Duties and Responsibilities
• Manage the bank’s Human Resource Information Systems (HRIS)
• Organise recruitment and staffing logistics
• Carry out employee orientation and on-boarding activities
• Coordinate the implementation of services, policies, and programs through Human Resources staff
• Assist and advise managers about human resources issues.
Qualifications and Experience
• A first degree from a reputable university
• A post graduate degree i.e. M.Sc / MBA will be an added advantage
• A relevant professional qualification i.e. CIPM or CIPD will be an added advantage
• A minimum of 3 years post NYSC experience
C. Inspection
1. Internal Auditors/ Investigation Officers x 15
Duties and Responsibilities
• Comprehensive inspection of bank branches & business units and generation of exception reports to management
• Conduct spot investigation of fraud detected during the branch comprehensive inspection and other irregularities observed to have contravened the bank’s operational guidelines
• Periodic snap checking of branch operations
• Investigation of frauds and forgeries, errors, complaints and other irregularities with a view to ascertaining causes, effects etc and making appropriate recommendation to management
• Making recommendations to Management on preventive and fraud proof operational methodologies with the view of reducing/eliminating incidences of fraud / forgeries and armed robbery
Qualifications and Experience
• A first degree from a reputable university
• An MBA would be an added advantage
• A professional qualification i.e. ACA or ACIB
• At least 3 years in banking operations/audit experience
Person Specifications
• Must have excellent leadership, interpersonal and communication skills
• Must be result oriented and have good sense of judgment
• Should be attentive to details
• Must be willing to travel at short notices
2. Information Systems Auditor
Duties and Responsibilities
• Conduct a system review of all installed applications in the bank
• Review established strategies that will provide assurance that the bank’s information services resources are efficiently and effectively utilized and protected
• Develop and maintain audit programs to reflect changes in operations, technologies, risks and audit standards or techniques
• Work directly with IT staff to review/create/enhance procedures and controls
• Assist with monitoring application development process for information systems projects
Qualifications and Experience
• A first degree in computer science/information technology/electrical engineering from a reputable university
• Must have a professional qualification i.e. MSCE, CISA, CISM
• At least 2 years experience in systems audit experience/network infrastructure audit
Person Specifications
• Must have the ability to use ACL Audit tools for Revenue Assurance purposes
• Should have a specialization in network infrastructure audit
• Must be result oriented and have a god sense of judgment
• Must be attentive to details and have good report writing ability
D. Loan Review
1. Head, Watch list/follow-up & Implementation Unit
Duties and Responsibilities
• Develop a strategic NPL review plan that ensures all zones/branches are reviewed at least twice every quarter
• Follow up with units/branches and ensure implementation of the committee's decisions
• Develop training highlights from gaps noted during reviews for management information and KSS
• Provide accurate and timely portfolio of the Bank's NPL
Qualifications and Experience
• A first degree from a reputable university
• Must be a member of Risk Management Association of Nigeria
• A relevant professional qualification will be an advantage
• Must have a minimum of 5 years experience in credit risk management
Person Specifications
• Must have excellent leadership, interpersonal and communication skills
• Must be result oriented and have a good sense of judgment
2. Loan Review Team Leader
Duties and Responsibilities
• Develop an innovative loan portfolio review strategies that provide management with timely risk asset information
• Classify risk asset portfolio in line with the CBN prudential guidelines
• Carry out collateral status verification review to ascertain adequacy
• Ensuring that all reviewed loans are in accordance with the credit policy
Qualifications and Experience
• A first degree from a reputable university
• Must be a member of the Risk Management Association of Nigeria
• A relevant professional qualification will be an advantage
• Must have a minimum of 5 years experience in Credit Risk Management
Person Specifications
• Excellent leadership, interpersonal and communication skills
• Must be result oriented and have a good sense of judgment
E. General Services
1. Maintenance Manager
Duties and Responsibilities
• Manage activities around the maintenance of all bank’s equipments and facilities
• Keep adequate records of maintenance and repair of all equipments and facilities
• Conduct appraisal of cost estimates
• Review service completion forms
• Manage invoices of maintenance vendors
Qualifications and Experience
• A first degree from a reputable university
• A minimum of 3 years cognate experience
Person Specifications
• Must be able to review a variety of data, identify and adjust discrepancies, identify and resolve operational problems
• Must have the ability to plan and organize agreement review discussions
• Must possess a good knowledge of administrative rules and regulations
2. Head Support Services
Duties and Responsibilities
• Supervise regional stores, mail service function, fleet services, travel and protocol functions and branch expansion services
• Monitor preparation of monthly returns from the stores
• Manage the budgeting process for the group
• Enforce adherence to turnaround time for attending to internal requests
• Attend to requisitions from regional stores
Qualifications and Experience
• A first degree from a reputable university
• A post graduate degree in any relevant discipline and a professional certification will be an added advantage
• A minimum of 7 years relevant experience in contract and procurement management
Person Specifications
• Must have the ability to successfully negotiate rates, terms and conditions of agreements
• Must be able to contemplate and propose viable alternatives
• Must have the ability to plan and organize agreement review discussions
• Must be able to collaborate with vendors and legal counsel to resolve agreement issues
3. Central Security Officer
Duties and Responsibilities
• Manage safety and security policy and monitor compliance at the head office of the bank
• Ensure improvement in safety and security operations
• Provide safety and security tips/ guidelines, to all bank personnel at the head office
• Ensure adequate security protection strategy for the executive management of the bank
• Install security devices and settings at all bank facilities
Qualifications and Experience
• A first degree from a reputable university
• A minimum of 3 years cognate experience in safety and security
• Prior military or paramilitary experience will be an added advantage
Person Specifications
• Must have detailed security operations and management skills
• Must have a sound knowledge of generally accepted investigation and protection principles
• Must have the proven ability to manage multiple tasks with frequent interruptions
• Must have detailed investigation skills and crisis management skills
• Must understand the public law enforcement practices
• Should have the ability to communicate effectively in both crisis and non crisis situation
4. Fleet Officer
Duties and Responsibilities
• Keep adequate records of motor vehicle usage
• Keep adequate records of vehicle repair and maintenance
• Manage all the activities around vehicle maintenance
• Ensure update of maintenance schedule
• Liaise with vehicle maintenance vendor to ensure due maintenance
• Communicate details of registered/ pre-qualified vendors to branches
Qualifications and Experience
• A first degree from a reputable university
• A minimum of one year post NYSC experience
Person Specifications
• Must have the ability to read and comprehend technical manuals
• Must have a working knowledge of MS Excel and Word
• Must have automobile repair and mechanical skills
• Must have a good knowledge of administrative rules and regulations
• Should have the ability to provide input to business processes re-engineering, implementation of new system
5. Maintenance Officer (Mechanical)
Duties and Responsibilities
• Manage activities around the maintenance of all bank’s equipments and facilities
• Receive and review service completion forms
• Conduct appraisal of cost estimates
• Manage invoices of maintenance vendors
Qualifications and Experience
• A first degree from a reputable university
• A minimum of one year post NYSC experience
Person Specifications
• Must have the ability to read and comprehend technical manuals
• Must have a working knowledge of MS Excel and Word
• Must have automobile repair and mechanical skills
• Must have a good knowledge of administrative rules and regulations
• Should have the ability to provide input to business processes re-engineering, implementation of new system
6. Branch Extension Officer
Duties and Responsibilities
• Receive report from vendors to ensure efficiency, quality, and timely delivery in services rendered to the bank
• Supervise and execute repainting of branches
• Value completed works and arrange payments
• Perform day-to-day supervision of building contractors
• Facilitate branch request for management approval
Qualifications and Experience
• A first degree from a reputable university
• A minimum of one year post NYSC experience
Person Specifications
• Must have good project management skills
• Must have the ability to analyse technical drawings, bill of quantity and other technical reports
• Must be proficient in the use of computer aided design tools
• Must have a good knowledge of administrative rules and regulations
• Must have the ability to provide input to business processes re-engineering, implementation of new system
7. Regional Support Officers
Duties and Responsibilities
• Issue consumables to regional branches
• Receive stock items from suppliers
• Work closely with branch productivity support officer (PSO) to communicate schedules and schedule changes
• Maintain equipment and facilities in all regional branches
• Review and endorse service completion form
• Appraise cost estimates of vendors
Qualifications and Experience
• A first degree from a reputable university
• A post graduate degree in any relevant discipline and a professional certification will be an added advantage
• A minimum of 3 years cognate experience
Person Specifications
• Must have the proven ability to successfully negotiate rates, terms and conditions of agreements
• Must have good negotiation skills
• Must have the ability to contemplate and propose viable alternatives
F. Credit Administration
1. Head of Credit Administration
Duties and Responsibilities
• Periodic credit review and analysis of the risk assets portfolio of assigned regions
• Report exceptions promptly to management
• Carry out review of collateral pledged for facilities and report exceptions
• Provide status report for major facilities slated for re-structuring/renewal
• Classify facilities for the assigned regions in line with the prudential guidelines
Qualifications and Experience
• A first degree from a reputable university
• A postgraduate qualification and a professional certification will be an added advantage.
• A Minimum of 7 years experience in core credit risk management
Person Specifications
• Must possess a sound knowledge of credit risk management
• Must have sound credit knowledge
• Must be analytical
• Must have basic banking knowledge
• Must have a customer service orientation
2. Credit Administration Officer
Duties and Responsibilities
• Conduct periodic credit review and analysis
• Carry out a loan review of the risk assets portfolio of assigned regions
• Report exceptions promptly to management
• Carry out review of collateral pledged for facilities and report exceptions
• Provide status report for major facilities slated for re-structuring/renewal
Qualifications and Experience
• A first degree from a reputable university
• A postgraduate qualification and a professional certification will be an added advantage.
• A minimum of 4 years experience in core credit risk management
Person Specifications
• Must possess a sound knowledge of credit risk management
• Must have sound credit knowledge
• Must be analytical
• Must have basic banking knowledge
• Must have a customer service orientation
3. Head of Credit Analysis
Duties and Responsibilities
• Periodic credit review and analysis of the risk assets portfolio of assigned regions
• Report exceptions promptly to management
• Carry out review of collateral pledged for facilities and report exceptions
• Provide status report for major facilities slated for re-structuring/renewal
• Classify facilities for the assigned regions in line with the prudential guidelines
Qualifications and Experience
• A first degree from a reputable university
• A postgraduate qualification and a professional certification will be an added advantage.
• A Minimum of 7 years experience in core credit risk management
Person Specifications
• Must possess a sound knowledge of credit risk management
• Must have sound credit knowledge
• Must be analytical
• Must have basic banking knowledge
• Must have a customer service orientation
4. Credit Analyst
Duties and Responsibilities
• Conduct periodic credit review and analysis
• Carry out a loan review of the risk assets portfolio of assigned regions
• Report exceptions promptly to management
• Carry out review of collateral pledged for facilities and report exceptions
• Provide status report for major facilities slated for re-structuring/renewal
Qualifications and Experience
• A first degree from a reputable university
• A postgraduate qualification and a professional certification will be an added advantage.
• A minimum of 4 years experience in core credit risk management
Person Specifications
• Must possess a sound knowledge of credit risk management
• Must have sound credit knowledge
• Must be analytical
• Must have basic banking knowledge
• Must have a customer service orientation
Phillips Consulting is a Key player in The Nigeria Banking Sector by providing Innovation and convenient banking services to its numerous customers seeking to recruit highly qualified candidates to fill the following positions:
Originally Posted by Bangura
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