At Stanbic IBTC, we recognise that all employees can make valuable contributions to the group, and possess unique skills and attributes that collectively facilitate the success of the group. Our main objective is to ensure that we identify the right people with the right skills and capabilities, for the right roles, and at the right time; thereby supporting the group in delivering on its business plans.





TPS Client Access Manager (Country Head)
Position DescriptionJob Purpose (summary of overall job purpose)
•To contribute to the articulation of a Client Access Strategy and formulate the strategic and tactical steps towards implementation of the same.
Required Skills and Qualifications
Interpersonal
• Strategic Orientation
Articulates and implements strategic objectives; provides meaningful input into the strategy/objectives of the business unit; ensures that all client solutions are aligned with and support business objectives
• Solutions thinking
Identifies business opportunities/gaps; draws on and integrates information from a range of relevant sources and stakeholders to realise integrated solutions; forward thinking;
• Relationship building
Uses appropriate interpersonal styles and communication methods to influence, build and /or initiate effective relationships with others (colleagues, stakeholders and customers); builds and maintain credibility with others
• Project Management
Takes multiple simultaneous tasks/projects/initiatives through to completion within or before defined timelines; reflects the ability to plan, organise and control; effective continuous communication of project status to identified stakeholders
• Effective communication
Communicates effectively in a verbal, non-verbal and written manner; confident and comfortable communicating with a wide range of cultures, audiences and organizational groups and management levels
• Business acumen
Articulates a good understanding of the mechanisms and processes behind an end-to end business and displays strong insight into the processes and resources, and financial management required to sustain a business; anticipates business and customer trends and stays up to date with these
• Risk Management
Identifies and manages risk within an area of influence; uses and/or develops and implements risk measurement and risk management systems, processes and policies within the business
• Team work
Participates as a member of a team and uses a flexible interpersonal style to contribute to the effective functioning of teams and to the completion of team goals
Personal
• Resilience
Maintains effective job performance, relationships and personal credibility when under pressure; seeks out and responds positively to constructive feedback; remains motivated, focused and displays a positive attitude regardless of difficult circumstances.
• Integrity
Follows defined codes of conduct and ethical principles in a manner that supports the social, ethical and organizational norms; remains honest and objective and lives the SB values; creates a sense of trust and goodwill through being motivated to always ‘do the right thing’
• Results/Quality driven
Instils a sense of urgency and motivation to provide superior delivery/output in terms of responsiveness, efficiency and turnaround times; driven to produce high quality work, motivated to achieve own work-related and business goals; drives tasks through to completion
• Pro-active
Continually searches for new ideas and approaches and recommends these; initiates action to achieve goals beyond what is required; solution focused, optimistic and enjoys new challenges
Required Competencies
Qualifications
University Degree (preferably Honours Degree)
Experience
•Experience managing through influence in a large organization
•2 – 5 years of Transaction Banking experience
•Have previously worked in either direct cash/trade sales/channel role
•Relevant client and/or geographical experience in the Africa region.
•Experience working across multiple geographic locations
•2 – 5 years of leadership experience
Competencies
Technical
•Comprehensive knowledge of banking operations/SWIFT
•Thorough operations and systems knowledge
We are an equal opportunities employer and are totally opposed to discrimination in any form. It is our policy to provide equal employment opportunities for all employees regardless of race, sex, colour, nationality, national or ethnic origin, sexual orientation, marital / partnership status, religion, age or disability.
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Deadline: 2014-02-24