Etisalat’s vision is a world where people’s reach is not limited by matter or distance; a world where people will effortlessly stay in touch with family and friends; a world where businesses of all sizes can reach new markets without the limitations of distance and travel.
Retail Advisor, Experience Centre -Kano
Job Title: Retail Advisor, Experience Centre
Location Kano,NG
Function
Job Summary
NOTE: Applicants are to apply for ONLY one state. Applicants who apply for more than one state SHALL be disqualified.
Sell and market Etisalat products in assigned experience centre while providing consistent and quality service.
Principal Functions
Create an outstanding buying experience for the customer
Create a professional buying atmosphere
Greet all customers in a professional, friendly, and timely manner, as well as directing customer inquiries
Assess and profile customer needs with aim to proffer the appropriate product or service
Problem solve issues in a timely manner
Perform all direct sales of Etislat’s products to end users/customers in assigned experience centre.
Organise and participate in product education/demonstrations, promotions and activations.
Report findings on customer related market intelligence (acquired in the course of sales activities) to the Experience Centre Manager for escalation as required.
Proactively gather current customer data/information and regularly update customer database to ensure reliability and accuracy.
Log and address customer complaints; escalate appropriate issues and follow-up with relevant personnel to ensure proper resolution.
Participate in marketing efforts to harness new sales opportunities, including but not limited to outbound calling, and promoting the brand inside and outside the store/retail location.
Assist with cash handling and deposits as governed by operations control standards.
Assist with inventory counts as needed.
Assist in maintaining store appearance, back room, restrooms and individual work area according to the retail store standards.
Receive and process all payments and provide the customer with additional information as required
Attend team meetings as required.
Prepare/compile agreed periodic activity and performance reports for the attention of the Experience Centre Manager.
Perform any other duties or functions as assigned by the Experience Centre Manager.
Educational Requirements
First degree or its equivalent in a relevant discipline.
Experience, Skills & Competencies
Minimum of one (1) year post NYSC work experience.
Location: Kano
Experience: 1 year(s)
Retail Advisor, Experience Centre -Oshogbo
Job Title: Retail Advisor, Experience Centre
Location Oshogbo,Osun,NG
Function
Job Summary
NOTE: Applicants are to apply for ONLY one state. Applicants who apply for more than one state SHALL be disqualified.
Sell and market Etisalat products in assigned experience centre while providing consistent and quality service.
Principal Functions
Create an outstanding buying experience for the customer
Create a professional buying atmosphere
Greet all customers in a professional, friendly, and timely manner, as well as directing customer inquiries
Assess and profile customer needs with aim to proffer the appropriate product or service
Problem solve issues in a timely manner
Perform all direct sales of Etislat’s products to end users/customers in assigned experience centre.
Organise and participate in product education/demonstrations, promotions and activations.
Report findings on customer related market intelligence (acquired in the course of sales activities) to the Experience Centre Manager for escalation as required.
Proactively gather current customer data/information and regularly update customer database to ensure reliability and accuracy.
Log and address customer complaints; escalate appropriate issues and follow-up with relevant personnel to ensure proper resolution.
Participate in marketing efforts to harness new sales opportunities, including but not limited to outbound calling, and promoting the brand inside and outside the store/retail location.
Assist with cash handling and deposits as governed by operations control standards.
Assist with inventory counts as needed.
Assist in maintaining store appearance, back room, restrooms and individual work area according to the retail store standards.
Receive and process all payments and provide the customer with additional information as required
Attend team meetings as required.
Prepare/compile agreed periodic activity and performance reports for the attention of the Experience Centre Manager.
Perform any other duties or functions as assigned by the Experience Centre Manager.
Educational Requirements
First degree or its equivalent in a relevant discipline.
Experience, Skills & Competencies
Minimum of one (1) year post NYSC work experience.
Location: Osun
Experience: 1 year(s)
Retail Advisor, Experience Centre -Abeokuta
Job Title: Retail Advisor, Experience Centre
Location Abeokuta,Ogun,NG
Function
Job Summary
NOTE: Applicants are to apply for ONLY one state. Applicants who apply for more than one state SHALL be disqualified.
Sell and market Etisalat products in assigned experience centre while providing consistent and quality service.
Principal Functions
Create an outstanding buying experience for the customer
Create a professional buying atmosphere
Greet all customers in a professional, friendly, and timely manner, as well as directing customer inquiries
Assess and profile customer needs with aim to proffer the appropriate product or service
Problem solve issues in a timely manner
Perform all direct sales of Etislat’s products to end users/customers in assigned experience centre.
Organise and participate in product education/demonstrations, promotions and activations.
Report findings on customer related market intelligence (acquired in the course of sales activities) to the Experience Centre Manager for escalation as required.
Proactively gather current customer data/information and regularly update customer database to ensure reliability and accuracy.
Log and address customer complaints; escalate appropriate issues and follow-up with relevant personnel to ensure proper resolution.
Participate in marketing efforts to harness new sales opportunities, including but not limited to outbound calling, and promoting the brand inside and outside the store/retail location.
Assist with cash handling and deposits as governed by operations control standards.
Assist with inventory counts as needed.
Assist in maintaining store appearance, back room, restrooms and individual work area according to the retail store standards.
Receive and process all payments and provide the customer with additional information as required
Attend team meetings as required.
Prepare/compile agreed periodic activity and performance reports for the attention of the Experience Centre Manager.
Perform any other duties or functions as assigned by the Experience Centre Manager.
Educational Requirements
First degree or its equivalent in a relevant discipline.
Experience, Skills & Competencies
Minimum of one (1) year post NYSC work experience.
Location: Ogun
Experience: 1 year(s)
Retail Advisor, Experience Centre –Ijebu ode
Job Title: Retail Advisor, Experience Centre
Location Ijebu ode, Ogun, NG
Function
Job Summary
NOTE: Applicants are to apply for ONLY one state. Applicants who apply for more than one state SHALL be disqualified.
Sell and market Etisalat products in assigned experience centre while providing consistent and quality service.
Principal Functions
Create an outstanding buying experience for the customer
Create a professional buying atmosphere
Greet all customers in a professional, friendly, and timely manner, as well as directing customer inquiries
Assess and profile customer needs with aim to proffer the appropriate product or service
Problem solve issues in a timely manner
Perform all direct sales of Etislat’s products to end users/customers in assigned experience centre.
Organise and participate in product education/demonstrations, promotions and activations.
Report findings on customer related market intelligence (acquired in the course of sales activities) to the Experience Centre Manager for escalation as required.
Proactively gather current customer data/information and regularly update customer database to ensure reliability and accuracy.
Log and address customer complaints; escalate appropriate issues and follow-up with relevant personnel to ensure proper resolution.
Participate in marketing efforts to harness new sales opportunities, including but not limited to outbound calling, and promoting the brand inside and outside the store/retail location.
Assist with cash handling and deposits as governed by operations control standards.
Assist with inventory counts as needed.
Assist in maintaining store appearance, back room, restrooms and individual work area according to the retail store standards.
Receive and process all payments and provide the customer with additional information as required
Attend team meetings as required.
Prepare/compile agreed periodic activity and performance reports for the attention of the Experience Centre Manager.
Perform any other duties or functions as assigned by the Experience Centre Manager.
Educational Requirements
First degree or its equivalent in a relevant discipline.
Experience, Skills & Competencies
Minimum of one (1) year post NYSC work experience.
Location: Ogun
Experience: 1 year(s)
Retail Advisor, Experience Centre -Warri
Job Title: Retail Advisor, Experience Centre
Location Warri, Delta, NG
Function
Job Summary
NOTE: Applicants are to apply for ONLY one state. Applicants who apply for more than one state SHALL be disqualified.
Sell and market Etisalat products in assigned experience centre while providing consistent and quality service.
Principal Functions
Create an outstanding buying experience for the customer
Create a professional buying atmosphere
Greet all customers in a professional, friendly, and timely manner, as well as directing customer inquiries
Assess and profile customer needs with aim to proffer the appropriate product or service
Problem solve issues in a timely manner
Perform all direct sales of Etislat’s products to end users/customers in assigned experience centre.
Organise and participate in product education/demonstrations, promotions and activations.
Report findings on customer related market intelligence (acquired in the course of sales activities) to the Experience Centre Manager for escalation as required.
Proactively gather current customer data/information and regularly update customer database to ensure reliability and accuracy.
Log and address customer complaints; escalate appropriate issues and follow-up with relevant personnel to ensure proper resolution.
Participate in marketing efforts to harness new sales opportunities, including but not limited to outbound calling, and promoting the brand inside and outside the store/retail location.
Assist with cash handling and deposits as governed by operations control standards.
Assist with inventory counts as needed.
Assist in maintaining store appearance, back room, restrooms and individual work area according to the retail store standards.
Receive and process all payments and provide the customer with additional information as required
Attend team meetings as required.
Prepare/compile agreed periodic activity and performance reports for the attention of the Experience Centre Manager.
Perform any other duties or functions as assigned by the Experience Centre Manager.
Educational Requirements
First degree or its equivalent in a relevant discipline.
Experience, Skills & Competencies
Minimum of one (1) year post NYSC work experience.
Location: Delta
Experience: 1 year(s)
Retail Advisor, Experience Centre -Abuja
Job Title: Retail Advisor, Experience Centre
Location Abuja,NG
Function
Job Summary
NOTE: Applicants are to apply for ONLY one state. Applicants who apply for more than one state SHALL be disqualified.
Sell and market Etisalat products in assigned experience centre while providing consistent and quality service.
Principal Functions
Create an outstanding buying experience for the customer
Create a professional buying atmosphere
Greet all customers in a professional, friendly, and timely manner, as well as directing customer inquiries
Assess and profile customer needs with aim to proffer the appropriate product or service
Problem solve issues in a timely manner
Perform all direct sales of Etislat’s products to end users/customers in assigned experience centre.
Organise and participate in product education/demonstrations, promotions and activations.
Report findings on customer related market intelligence (acquired in the course of sales activities) to the Experience Centre Manager for escalation as required.
Proactively gather current customer data/information and regularly update customer database to ensure reliability and accuracy.
Log and address customer complaints; escalate appropriate issues and follow-up with relevant personnel to ensure proper resolution.
Participate in marketing efforts to harness new sales opportunities, including but not limited to outbound calling, and promoting the brand inside and outside the store/retail location.
Assist with cash handling and deposits as governed by operations control standards.
Assist with inventory counts as needed.
Assist in maintaining store appearance, back room, restrooms and individual work area according to the retail store standards.
Receive and process all payments and provide the customer with additional information as required
Attend team meetings as required.
Prepare/compile agreed periodic activity and performance reports for the attention of the Experience Centre Manager.
Perform any other duties or functions as assigned by the Experience Centre Manager.
Educational Requirements
First degree or its equivalent in a relevant discipline.
Experience, Skills & Competencies
Minimum of one (1) year post NYSC work experience.
Location: Abuja
Experience: 1 year(s)
Retail Advisor, Experience Centre -Uyo
Job Title: Retail Advisor, Experience Centre
Location Uyo, Akwa Ibom, NG
Function
Job Summary
NOTE: Applicants are to apply for ONLY one state. Applicants who apply for more than one state SHALL be disqualified.
Sell and market Etisalat products in assigned experience centre while providing consistent and quality service.
Principal Functions
Create an outstanding buying experience for the customer
Create a professional buying atmosphere
Greet all customers in a professional, friendly, and timely manner, as well as directing customer inquiries
Assess and profile customer needs with aim to proffer the appropriate product or service
Problem solve issues in a timely manner
Perform all direct sales of Etislat’s products to end users/customers in assigned experience centre.
Organise and participate in product education/demonstrations, promotions and activations.
Report findings on customer related market intelligence (acquired in the course of sales activities) to the Experience Centre Manager for escalation as required.
Proactively gather current customer data/information and regularly update customer database to ensure reliability and accuracy.
Log and address customer complaints; escalate appropriate issues and follow-up with relevant personnel to ensure proper resolution.
Participate in marketing efforts to harness new sales opportunities, including but not limited to outbound calling, and promoting the brand inside and outside the store/retail location.
Assist with cash handling and deposits as governed by operations control standards.
Assist with inventory counts as needed.
Assist in maintaining store appearance, back room, restrooms and individual work area according to the retail store standards.
Receive and process all payments and provide the customer with additional information as required
Attend team meetings as required.
Prepare/compile agreed periodic activity and performance reports for the attention of the Experience Centre Manager.
Perform any other duties or functions as assigned by the Experience Centre Manager.
Educational Requirements
First degree or its equivalent in a relevant discipline.
Experience, Skills & Competencies
Minimum of one (1) year post NYSC work experience.
Location: Akwa Ibom
Experience: 1 year(s)
Experience Centre Manager – Sokoto
Job Title Experience Centre Manager
Location Sokoto,NG
Function
Job Summary
NOTE: Applicants are to apply for ONLY one state. Applicants who apply for more than one state SHALL be disqualified.
Ensure the effective and efficient operations of assigned Etisalat experience centre.
Principal Functions
Manage selling and customer service activities in assigned experienced centre and train sales officers on service delivery procedures, to optimise and exceed exceptional service level delivery, and customer satisfaction.
Analyze sales performance, interpreting trends, and forecasting future sales volumes to maximise profits and for forward planning.
Initiate and manage relationships with internal and external customers.
Ensure resolution of customer queries/complaints and comments received at the experience centres and implement measures aimed at guaranteeing optimal customer satisfaction.
Manage stock levels and make key decisions about stock control by liaising with the distribution function to ensure maintenance of optimal stock levels in assigned experience centre.
Oversee administrative duties in the experience centre, and escalate issues to relevant units/departments where necessary.
Facilitate the provision of after sales support to customers.
Touring the sales floor regularly, talking to colleagues and customers, and identifying or resolving urgent issues.
Facilitate the conduct of periodic stock counts and perform spot checks to ensure minimal occurrence of stock loss.
Ensure proper maintenance of all equipment and fixtures in assigned experience centre.
Responsible for stock inventory and cash management
Account reconciliation, database build up/data collection.
Responsible for setting objectives for Retail Advisors and providing feedback, administering regular performance reviews.
Build sales by identifying and following through on sales opportunities
Ensure compliance with all health, safety/security, legal and emergency policies and procedures. Liaise with relevant personnel in facilitating trainings for sales officers in these areas as required.
Attend team/divisional/departmental meetings as required.
Provide guidance and manage the performance of subordinates.
Prepare/compile agreed periodic activity and performance reports for the attention of the Manager, Regional Retail Sales.
Perform any other duties as assigned by the Manager, Regional Retail Sales.
Educational Requirements
First degree or its equivalent in a relevant discipline.
Experience, Skills & Competencies
Minimum of three (3) to five (5) years relevant work experience.
Location: Sokoto
Experience: 3 year(s)
Experience Centre Manager – Warri
Job Title Experience Centre Manager
Location Warri, Delta,NG
Function
Job Summary
NOTE: Applicants are to apply for ONLY one state. Applicants who apply for more than one state SHALL be disqualified.
Ensure the effective and efficient operations of assigned Etisalat experience centre.
Principal Functions
Manage selling and customer service activities in assigned experienced centre and train sales officers on service delivery procedures, to optimise and exceed exceptional service level delivery, and customer satisfaction.
Analyze sales performance, interpreting trends, and forecasting future sales volumes to maximise profits and for forward planning.
Initiate and manage relationships with internal and external customers.
Ensure resolution of customer queries/complaints and comments received at the experience centres and implement measures aimed at guaranteeing optimal customer satisfaction.
Manage stock levels and make key decisions about stock control by liaising with the distribution function to ensure maintenance of optimal stock levels in assigned experience centre.
Oversee administrative duties in the experience centre, and escalate issues to relevant units/departments where necessary.
Facilitate the provision of after sales support to customers.
Touring the sales floor regularly, talking to colleagues and customers, and identifying or resolving urgent issues.
Facilitate the conduct of periodic stock counts and perform spot checks to ensure minimal occurrence of stock loss.
Ensure proper maintenance of all equipment and fixtures in assigned experience centre.
Responsible for stock inventory and cash management
Account reconciliation, database build up/data collection.
Responsible for setting objectives for Retail Advisors and providing feedback, administering regular performance reviews.
Build sales by identifying and following through on sales opportunities
Ensure compliance with all health, safety/security, legal and emergency policies and procedures. Liaise with relevant personnel in facilitating trainings for sales officers in these areas as required.
Attend team/divisional/departmental meetings as required.
Provide guidance and manage the performance of subordinates.
Prepare/compile agreed periodic activity and performance reports for the attention of the Manager, Regional Retail Sales.
Perform any other duties as assigned by the Manager, Regional Retail Sales.
Educational Requirements
First degree or its equivalent in a relevant discipline.
Experience, Skills & Competencies
Minimum of three (3) to five (5) years relevant work experience.
Location: Sokoto
Experience: 3 year(s)
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Deadline: 2014-05-06