Job Title: Offline Agent
Location: Lagos

Job Descriptions



  • To attract visitors to the IROKOtv booth,
  • Provide point of sales assistance,
  • And sell IROKOtv subscriptions!

Duties and Responsibilities

  • Attracting visitors to IROKOtv booths and creating a fun, lively booth environment
  • Managing cash transactions and remitting cash balances to IROKOtv
  • Calling IROKOtv customers, teaching them how to use the app, and documenting their feedback/concerns
  • Troubleshooting and resolving customers’ problems with our product or escalating issues to the IROKOtv customer support team
  • Achieving and maintaining proficiency with our escalation matrixes
  • Consistently staying up-to-date with new IROKOtv products/services
  • Providing weekly reports on customer feedback to management
  • Teaching booth visitors how to download and use the IROKOtv app
  • Selling IROKOtv subscriptions to booth visitors to ensure you meet your monthly sales target
  • Subscribing visitors to IROKOtv subscription plans and helping them download movies on their phones


Apply here