Sigma Qualitas


  • Date Posted: Monday 13, January 2013
  • Location: Lagos, Nigeria
  • Closing Date: Wednesday 15, January 2013
  • Email CV to: [email protected]



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Job Summary
This role implements the remuneration and benefits structure of the organisation,
and manages employee relations to increase staff morale and satisfaction.
Location All Offices.

Vacancy:
Human Resource Officer - Operations
Department/Unit Human Resources
Required with your submitted CV are the following; Your current earning information, which you must be
able to back up with an offer letter or bank statement and your DOB.
Kindly note that we need the subject matter of your response to contain the Job Title you are interested in,
your contact details should contain active phone numbers and email addresses.
Please note short listing is based on the requirements in the given job descriptions below such as;
qualifications required, years of experience, technology and industry exposure. Specifically, this adverts
relates to those who are currently in the advertised functions.
Please review you CV every time you make a submission, one CV does not fit all jobs. Also changes in earnings
and certification should be updated.


Reports to whom Head-Human Resources
Internal Relationships All Employees
External Relationship
  1. Pension Fund Administrators
  2. Insurance Companies
  3. Health Management Organisations



Responsibilities:

  • Monitors staff behavior and work conditions regularly to ensure the implementation of the policies and procedures in the staff hand book
  • Investigates reports of disciplinary issues and violations of staff policies
  • Acts to facilitate the prompt resolution of grievance issues brought before the Human Resources department.
  • Works with the Head of department to provide welfare facilities e.g. loans for employees.
  • Supports Head of department in facilitating the provision of employee welfare services/schemes such as canteens, and social activities.
  • Provides advice and information to employees on Human Resources policies and procedures, including leave, compensation, pension etc.
  • Maintains updated staff records and relevant documents.
  • Supports the Head of department in reviewing the salary/compensation structure and recommends changes as appropriate.
  • Keeps up to date with changes in PAYE, pension, welfare and insurance schemes and advises Head of department as appropriate.
  • Provides data of employees, including leave benefits and other allowances to Finance to ensure prompt administration of monthly payroll
  • Liaises with Finance for the availability and disbursement of approved loan facilities.
  • Prepares weekly reports on all activities for the review of the Head of department.


Adverts January 2013.pdf


Academic Qualification Bachelor’s
Degree in Human Resources or a related discipline

Professional Qualification Experience
Relevant Certification in HR e.g. CIPM (Chartered Institute of Personnel Management)

3 years relevant experience in a Human Resources Function.

Key Skills and competencies

  • Good skills in general HR procedures and the application of labour laws
  • Good skills in project, people and change management
  • Excellent interpersonal skills.
  • Good analytical, planning and decision-making skills
  • Good oral and written communication skills.
  • Ability to multitask and work well under pressure
  • Confidentiality, tact and discretion in dealing with people.
  • Proficiency in the use of MS Office suite.




Key Performance Metrics: Performance Area Performance Indicators
 Staff welfare
 Timeliness of response to welfare issues.
 Timeliness of payments of leave allowances, entitlements etc
 Increase in employee satisfaction/morale
 Staff retention rate
 Staff discipline
 Number of violations of HR policies per year
 Number of disciplinary issues satisfactorily resolved
 Turn around time of resolving disciplinary issues
 Number of grievance issues satisfactorily resolved
 Staff compensation
 Timeliness of salary payment.
 Frequency of errors in salary calculation or structure