Topic: Customer Service Representatives

Some people thought run away from problems or challenges make them secure; without knowing that world without problem OR challenges is like a desert.

Job Category : Full Time Minimum Experience: 2 years

Job Code : PRcInc/5402/CRM028
Job Purpose: To assist the Deputy Office Manager to deliver the responsibility of
The World Federation Secretariat, and in particular to promote the work of the
Education and Health departments of The World Federation.

Roles and Responsibilities


1 Perform clerical functions on behalf of the Office Bearers, Assistant

Secretary Generals and the deputy office manager. Prepare and dispatch

Correspondence in letter and email form.

2 Manage the administration of Education and Health in timely manner.

3 Answer telephone queries in an efficient and effective manner.

4 Book conference calls for Office Bearers and Assistant Secretary Generals.

5 Manage incoming and outgoing post including special deliveries and bulk

Posting of periodicals.

6 Provide clerical support, filing documents, records and computer files

Accurately and efficiently.

7 Undertake scanning of documents and archiving.

8 Provide administrative and secretarial support in preparing labels, report.

Key Behaviors

• Bright, highly motivated and driven
• Passionate about Sales and customer satisfaction
• Ability to solve problems quickly
• Ability to multi-task and stay organized in a dynamic work environment
• Credible, articulate and confident
• Team player

How To Apply

Interested applicants should send their CV / Cover letter quoting position applying for via email to [email protected]