Topic: Customer Service Job In Lagos Nigeria

Macho Nigeria Limited is currently recruiting to fill the position of:

Job Title: Customer Service Representative

Job Location: Lagos

Job Description:

• Provide a friendly, efficient and professional customer service experience using phone, email and the web.
• Deal with and respond to all customers contact received by phone, email and web in a professional manner within agreed service levels.
• Process customer refunds using website back end system.
• Produce reports as requested using relevant systems.
• Provide operational, administrative and analytical support to the E-Commerce Operations Manager and any ad hoc tasks that arise within a busy e-commerce environment.
• Investigate customer issues with 3rd party partners and brands to a satisfactory conclusion.

APPLY HERE



Closing Date: 21st May, 2014

Great job opportunity