Customer Service Executive (FEMALE)

Customer Service Executive (FEMALE)
Post Date: 2012-08-23
Desired Course(s): Not Specified
Application Deadline: September 12, 2012
Experience: 1-3 yrs
Job Status: fulltime
Location:Abuja

Job Details

Yes You Can Consult is a Management Consultancy firm that serves as the missing link to organisations becoming more competitive, profitable and sustainable in their marketplace.
We look at a business as an integrated, cohesive whole. We bring a strategic mindset to everything we do. We help companies find where to make their money, make more of it faster, and sustain its growth longer.

Job Title: Customer Service Executive (FEMALE)
REF/013/SPA/

Key Responsibilities:

Take appointments and book clients accordingly
Oversee all SPA business operations by ensuring that guests have a pleasant experience and are happy with services rendered
Create, monitor and inform therapists on spa appointments
Create and maintain Staff Contracts, ensuring accuracy and compliance with company policies
Hold regular staff meetings to keep staff up to date on all aspects of the Spa’s operation
Ensure all equipments used in the Spa are properly maintained and in good working order at all times


Qualifications

Minimum Bachelor’s degree in any business and communication management related area
Minimum of 2years Post NYSC work experience


Skills
Candidate must posses the following

Good interpersonal, personal communication and relationship Skills
Attention to detail and ability to take initiative
Excellent verbal and written communication skills
Excellent time management, organizational and follow-up skills.
Ability to utilize new techniques and ideas.
Computer literacy.
Enthusiastic, personable, and ambitious.
Ability to take initiative


Candidates meeting these criteria should send their CV & accompanying cover letter to [email protected] quoting the reference code of position applying for