Customer Representatives/ Graduate Trainee
Customer Representatives/ Graduate Trainee
Ref no ;- CRM/2014/EG/007
Customer Relations Manager
Emerald Global Nigeria Ltd Lagos.
Industry ;- FMCG
Specialization ;- Customer Service
Minimum Qualification ;- HND
Required Experience ;- 1 - 2 years
Job Description:
* Provide CRM support to clients
* Maintain call logs for all requests/complaints/observations
* Prepare daily reports of complaints received, complaints resolved and pending complaints as
per the decided
* Have good communication skills, be presentable
* Be familiar with CRM functionality
* Have at least one year experience in CRM
Requirements:
Ø Ability to coordinate the day-to-day running of the entire branch.
Ø Plan and execute CR campaigns aimed at winning potential customers, while maintaining old ones.
Ø Design strategies for creating new markets for the company’s products and services.
Ø Aggressively expand the company’s market by employing and pursuing those new strategies.
Ø Ability to work long hours and with little or no supervision.
Ø Ability to interface with customers cheerfully, resolving every issue presented.
Ø Must be computer literate.
Method of Application
Applicant should forward their resume/ cover letter to email specifying the position applying for >> [email protected]
Re: Customer Representatives/ Graduate Trainee
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Re: Customer Representatives/ Graduate Trainee
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Re: Customer Representatives/ Graduate Trainee
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Re: Customer Representatives/ Graduate Trainee
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Re: Customer Representatives/ Graduate Trainee
organization determines the potential of a company