• Customer Care Representative currently needed at Star Global Consulting, a multinational consulting

    firm with headquarters in River State. We seek to hire Call Centre Agent to serve as Customer Care Representative in our LAGOS AND OGUN branch.

    Responsibilities:
    • Function as an information source through telephonic assistance to members, providers, billing agencies, and various company/department staff.
    • Provide pleasant customer experience through superior customer service methods, problem solving and real-time issue resolution.
    • Interact with provider community and various departments to resolve issues involving the membership and credentialing status.
    • Explain benefits, eligibility status, enrollment processing procedures and status of authorizations and referrals to callers.
    • Assist with activities to ensure membership’s continuity of care.







    Qualification:






    • Must Possess BSC/HND/OND/NCE in any course.
    • Adequate training shall be provided, remuneration very attractive and competitive.







    Method of Application:
    All interested candidates to kindly forward CV to:[email protected] within two weeks from the date of this advert.







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